Sales Associate-Print&Services

Staples Canada; Kitchener; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company seeks a part-time Sales Associate for its Print & Services department in Kitchener. This entry-level role involves delivering exceptional customer service, collaborating with store leaders, and executing in-store print production. Ideal candidates will have prior retail experience and strong communication skills.

Benefits

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Qualifications

• 3 months to 1 year of prior retail experience preferred.
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and identify opportunities for engagement.
• Contribute to print and customer service success using the selling model.
• Collaborate with store leaders to achieve sales goals.
• Perform in-store print production and maintain policies.

Skills

Customer service

Communication

Teamwork

Job description

Join to apply for the Sales Associate-Print&Services role at Staples Canada

Continue with Google Continue with Google

Join to apply for the Sales Associate-Print&Services role at Staples Canada

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

• Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
• Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
• Collaborate with store leaders to set and achieve sales and margin goals.
• Perform in-store print production.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
  
  

Job Description

Some of what you will do

• Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
• Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
• Collaborate with store leaders to set and achieve sales and margin goals.
• Perform in-store print production.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
  
  

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
• Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths.
• Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols.
• Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.
  
  

Some Of What You Need

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.
  
  

Some Of What You Will Get

• Associate Discount
• Flexible Benefit Plans
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Retail

Referrals increase your chances of interviewing at Staples Canada by 2x

Get notified about new Sales Service Representative jobs in Kitchener, Ontario, Canada.

Retail Sales Associate-FAIRVIEW PARK MALL

Greater Kitchener-Cambridge-Waterloo Metropolitan Area 2 weeks ago

Heavy Duty Outside Parts & Service Representative - Peterbilt

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.