Sales Associate (Full-Time) - Market Mall

Nestlé S.A.; Calgary; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Quarterly bonus

Health benefits from day one

Pension plan

Free coffee and Nespresso credit

Employee discounts

Training and development

Job summary

Nestlé Canada is seeking a full-time Sales Associate for Market Mall in Calgary. You will serve customers, drive sales, and uphold Nestlé/Nespresso brand standards while delivering a memorable coffee experience.

Ideal candidates have 1–2 years in retail, strong sales and service skills, and a passion for coffee and sustainability. Competitive pay, bonuses, benefits, and comprehensive training accompany the role.

Qualifications

• 1-2 years of experience in a fast-paced retail environment with high customer volume.
• Demonstrated excellence in sales and customer service.
• Effective time management and strong interpersonal skills.

Responsibilities

• Engage customers and deliver exceptional service to drive sales.
• Upsell and promote Nestlé/Nespresso products and promotions.
• Meet individual and store sales targets through product knowledge and enthusiasm.
• Create a positive brand experience for all customers and stakeholders.
• Promote sustainability initiatives and brand messaging to customers.

Skills

Sales

Customer service

Interpersonal skills

Time management

Coffee passion

Job description

Sales Associate (Full-Time) - Market Mall

REIMAGINE WHAT COFFEE CAN BE.... REIMAGINE WHAT YOU CAN BECOME

We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.

By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.

At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues. Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact. Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development.

Here’s why we think you should choose us:

• Competitive wage ($18.00) + quarterly bonus
• At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above
• Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
• Lifestyle spending Account
• Free coffee machine & monthly Nespresso credit
• Exclusive employee discounts
• Excellent training and development programs
• Growth opportunities
• Free unlimited coffee during working shifts
• Pension plan with competitive employer contributions
• And much more!!

Position summary

We are looking for a Full Time Coffee Specialist to join our team! This position is an existing vacancy. This role will be responsible for acting as an ambassador of the Nespresso brand while delivering exceptional customer service, driving sales and achieving sales targets.

A day in the life

• Enthusiastically engaging in daily briefings in order to understand key objectives andmeet deliverables;
• Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals.
• Delivering the best customer experience by levering product knowledge and enthusiasm for the brand;
• Creatingpositive brand experiencefor allstakeholders;
• Promoting Nespresso’s sustainability mission by educating customers and prospects.

What will make you successful

• Passionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees.
• 1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers.
• Demonstrated excellence in sales and customer service
• Effective time management and interpersonal skills
• Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.

Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.

If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation.

Candidates will be considered as they apply.

Nespresso Canada, a division of Nestle Canada!