Sales Associate (Full-Time) - Market Mall

Nestle; Calgary; On-site; CAD 37,000 - 48,000; Full time

Benefits offered by this job

Health benefits from day one

Pension plan with employer's contrib

Nespresso credit

Exclusive employee discounts

Training and development programs

Growth opportunities

Free coffee during shifts

Job summary

Nestlé Canada’s Nespresso Canada division is hiring a Full Time Coffee Specialist to be an ambassador for the brand, delivering outstanding customer experiences and achieving sales targets. You will engage customers, upsell products, and promote the sustainability mission in a fast-paced boutique environment.

The role emphasizes brand knowledge, daily customer interactions, and a supportive culture with opportunities for development and advancement within Nestlé Canada.

Qualifications

• 1-2 years of experience in a fast-paced retail environment with high customer volume.
• Demonstrated excellence in sales and customer service.
• Effective time management and interpersonal skills.

Responsibilities

• Deliver exceptional customer service and drive sales for Nespresso products.
• Upsell and approach customers to meet individual and store goals.
• Promote sustainability and brand messaging to customers.

Skills

Customer service

Sales orientation

Communication skills

Teamwork

Job description

REIMAGINE WHAT COFFEE CAN BE.... REIMAGINE WHAT YOU CAN BECOME

We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.

By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.

At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues. Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact. Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development.

Here’s why we think you should choose us:

• Competitive wage ($18.00) + quarterly bonus
• At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above
• Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
• Lifestyle spending Account
• Free coffee machine & monthly Nespresso credit
• Exclusive employee discounts
• Excellent training and development programs
• Growth opportunities
• Free unlimited coffee during working shifts
• Pension plan with competitive employer contributions
• And much more!!

Position summary

We are looking for a Full Time Coffee Specialist to join our team! This position is an existing vacancy. This role will be responsible for acting as an ambassador of the Nespresso brand while delivering exceptional customer service, driving sales and achieving sales targets.

A day in the life ****

• Enthusiastically engaging in daily briefings in order to understand key objectives andmeet deliverables;
• Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals.
• Delivering the best customer experience by levering product knowledge and enthusiasm for the brand;
• Creatingpositive brand experiencefor allstakeholders;
• Promoting Nespresso’s sustainability mission by educating customers and prospects.

What will make you successful ****

• Passionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees.
• 1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers.
• Demonstrated excellence in sales and customer service
• Effective time management and interpersonal skills
• Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.

Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.

If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation.

Candidates will be considered as they apply.

Nespresso Canada, a division of Nestle Canada!