Sales Associate - Casual

TSA The Salvation Army TSA; Trail; Presencial; CAD 25 000 - 29 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health and dental benefits

Paid vacation and sick time

RRSPs

Resumo da oferta

The Salvation Army Trail Thrift Store is seeking a casual Sales Associate to assist with customer service, sorting donations, and supporting daily thrift store operations in Trail. You will greet customers, help with pricing and display setup, and handle transactions with accuracy and courtesy.

This role involves a variety of duties from stocking and merchandising to answering questions and ensuring a clean, welcoming store environment.

Qualificações

• Experience in retail operations preferred.
• Ability to handle cash and debit transactions accurately.
• Willingness to perform various store duties.

Responsabilidades

• Greet and interact with customers/donors in a positive, friendly, and courteous manner.
• Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
• Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.
• Maintain store opening and closing procedures as required.
• Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages, or shortages.
• Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
• Process raw materials by loading/unloading, sorting, packing, hanging, pricing, and storing donations.
• Possess knowledge of stock to respond to customer enquiries by phone/in person.

Conhecimentos

Customer service

Communicate effectively

Team player

Attention to detail

Independent worker

Descrição da oferta de emprego

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary: The Sales Associate provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Trail Thrift Store. This is a Casual Position.

Accountabilities

Operations

• Greet and interact with customers/donors in a positive, friendly, and courteous manner.
• Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
• Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.
• Maintain store opening and closing procedures as required.
• Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages, or shortages.
• Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
• Process raw materials by loading/unloading, sorting, packing, hanging, pricing, and storing donations.
• Possess knowledge of stock to respond to customer enquiries by phone/in person.
• Pay attention to store security, by monitoring activity within the store.
• Assist with store displays to attract customers, which would include window displays and merchandise displays; ensures attractiveness of the store through "Tidy Maintenance".
• Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.
• Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
• Handle the merchandise in a safe and organized manner; assist in stock rotation; bagging textiles to be recycled and placing metal recycling in the appropriate location.
• Assist donors with their contributions, unload donations and place stock in appropriate location.

Communication

• Maintain the proper sorting and processing of goods, ensure compliance with quality standards; that all products are priced correctly as per store policy.

Health and Safety

• Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, clean spillage; no obstacles inside/outside the store).
• Maintain an attractive organized and safe appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary; on a rotational basis clean the lunchroom, washroom, and other common areas.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.
• Perform other duties as required.

Working Conditions

Work schedule may vary from week to week and will include weekdays and Saturdays. Ability to reach, bend, stoop, and frequently lift up to 30 pounds with no assistance from others. Work in a standing position for long periods. The performance of the job requires a frequent amount of standing, lifting, carrying supplies and walking. The performance of the job requires frequent attention to adhering to safety procedures and regulations.

Skills and Capabilities

• Attention to detail, problem solving and analytical skills.
• Self-motivated/disciplined.
• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
• Ability to maintain information in confidence and exercise good judgement.
• Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
• Must have strong interpersonal and communication skills (written/oral).
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

The target hiring range for this position is $18.25 to $21.04 with a maximum of $23.82. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you'll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP's, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

• health and dental benefits
• paid vacation and sick time
• RRSP's

If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.