Sales Associate

JD Sports Fashion PLC; Winnipeg; On-site; CAD 26,000 - 34,000; Full time

Job summary

JD Sports is seeking a Sales Associate for the Polo Park location in Winnipeg, MB. On-site role offering both full-time and part-time opportunities within a growing retail team. You will deliver outstanding guest experiences and play a vital role in store success.

Responsibilities include POS transactions, merchandising, customer service, and assisting online order processing. Ideal candidates have fashion industry knowledge and strong communication skills.

Qualifications

• Experience in fashion retail or similar environment.
• Strong communication and interpersonal skills.
• Able to resolve customer issues politely and promptly.
• Highly organized, able to work under pressure and meet deadlines.
• Quick learner with new computer programs.
• Demonstrates integrity and follows through on commitments.

Responsibilities

• Perform POS transactions and merchandising tasks, including receiving shipments and replenishment.
• Build relationships with customers through helpful service and communication.
• Resolve customer issues at store level in a timely, positive manner.
• Stay current on product and service updates.
• Inspire customers with fashion, music, art and culture references.
• Process and assemble orders for the online store.

Skills

Fashion industry knowledge

Communication skills

Problem solving

Organization

Multitasking

Integrity

Job description

Department: Retail Stores

Location: CF Polo Park, MB

Workplace Type: On-site

Job Type: Full-Time / Part-Time, Permanent

The Team

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role

Our Retail team is looking for a Sales Associate to join our Polo Park location! Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills, but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role of ensuring the success of the JD Sports team.

Duties/Responsibilities

• Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Build lasting relationships with customers through helpful service and communication
• Resolving customer issues effectively at store level in a timely and positive manner
• Keep current on our product and service updates
• Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture
• Processing and assembling orders for our online store

Skills/Experience/Knowledge

• Knowledge and working experience in the fashion industry
• Excellent communication skills
• Able to problem solve quickly and in a polite manner
• Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team
• Able to multi task and learn new programs quickly
• Must possess integrity and follow through on customer commitments