Sales Associate

Roots Corp.; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking dynamic individuals to join their retail team in Winnipeg. This role focuses on delivering exceptional customer service and maintaining store standards, making it a perfect opportunity for those passionate about retail and fashion. You'll have the chance to contribute to a culture that values inclusion and respect while shaping the company's future through your direct impact on customer loyalty and store success. If you're a self-starter with excellent presentation skills and a friendly demeanor, this position is tailored for you. Join a team where your contributions matter and grow with a brand that cares about the planet!

Qualifications

• Retail experience, preferably in apparel, is essential.
• Strong customer relationship skills and a positive attitude are key.

Responsibilities

• Ensure customer loyalty and resolve issues effectively.
• Maintain store standards and perform POS transactions.

Skills

Retail experience

Customer relationship development

Understanding retail operations

Self-starter

Presentation skills

Positive attitude

Customer needs understanding

Ability to build buy-in

Job description

Outlet Collection Winnipeg - Store 249, 555 Sterling Lyon Parkway, Unit 505, Winnipeg, Manitoba, Canada Req #48

Friday, April 18, 2025

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

1. Retail experience preferably in apparel.
2. Demonstrated ability to develop relationships with customers.
3. Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
4. Self-starter and uses good judgment in all situations.
5. Excellent presentation skills in a retail environment.
6. Upbeat, optimistic, passionate, and friendly.
7. Ability to understand the needs of the customer.
8. Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

1. Displaying a “customer comes first” attitude, ensuring that customer loyalty is built and maintained.
2. Resolving customer issues effectively at store level in a timely and positive manner.
3. Being a team player and contributing to the store’s success.
4. Performing POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, and fitting room upkeep.
5. Keeping current on our product and service updates.
6. Ensuring the store is visually appealing, contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance, and visual displays.
7. Adhering to all Loss Prevention policies as per guidelines and policies.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, and applicants are asked to make their needs/requirements known.