Sales Associate

JD Sports; Toronto; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Sales Associate to join their dynamic team in Toronto. This exciting role offers the chance to enhance your customer service skills while immersing yourself in the vibrant world of fashion. As a Sales Associate, you will be pivotal in delivering exceptional guest experiences, managing point-of-sale transactions, and engaging with customers to build lasting relationships. The company prides itself on its inclusive culture and commitment to showcasing authentic brands, making it a fantastic environment for personal and professional growth. If you're passionate about fashion and customer service, this opportunity is perfect for you.

Qualifications

• Experience in the fashion industry is essential for this role.
• Strong problem-solving skills and ability to work under pressure.

Responsibilities

• Deliver outstanding guest experience in retail stores.
• Perform POS transactions and assist with merchandising tasks.
• Build lasting relationships with customers through service.

Skills

Customer Service

Problem Solving

Organization

Multi-tasking

Fashion Industry Knowledge

Tools

POS Systems

Job description

1800 Sheppard Ave E, Toronto, ON M2J 5A7, Canada ● JD Sports Fairview, 1800 Sheppard Ave E, Toronto, Ontario, Canada Req #6

Saturday, April 12, 2025

Workplace Type: On-site

Job Type: Full-time / Part-time, Permanent

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.

The Role:

Our Retail team is looking for a Sales Associate at our Fairview Mall location! Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role in ensuring the success of the JD Sports team.

Duties/Responsibilities:

• Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipments, replenishment, price markdowns, and fitting room upkeep.
• Build lasting relationships with customers through helpful service and communication.
• Resolve customer issues effectively at store level in a timely and positive manner.
• Keep current on our product and service updates.
• Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture.
• Process and assemble orders for our online store.

Skills/Experience/Knowledge:

• Knowledge and working experience in the fashion industry.
• Able to problem-solve quickly and in a polite manner.
• Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team.
• Able to multi-task and learn new programs quickly.
• Must possess integrity and follow through on customer commitments.