Sales Associate

GUESS?, Inc.; Surrey; On-site; CAD 30,000 - 60,000; Part time

Job summary

GUESS?, Inc. seeks a Sales Associate to enhance customer experience and drive sales at their Surrey location. The role involves greeting customers, managing operational tasks, and ensuring store standards. With a focus on teamwork and communication, this position is ideal for individuals with retail experience looking to grow in a dynamic environment.

Qualifications

• Excellent communication and customer service skills.
• Previous retail experience preferred.
• Ability to work well in a team-oriented environment.

Responsibilities

• Responsible for sales generation and delivering a positive customer experience.
• Assist with a variety of operational duties as assigned by management.
• Greet customers and maintain store standards.

Skills

Communication

Customer Service

Teamwork

Job description

Job Description

Position Overview

The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Reports To: Store ManagementEssential FunctionsCustomer Experience

• Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
• Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
• Product Information: Provide customers with current relevant information about the product.
• Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.
  
  

Cooperation & Dependability

• Task Completion: Satisfactorily complete all duties as assigned by management.
• Punctuality: Be punctual and adhere to the designated work schedule.
• Teamwork: Be flexible and work well with peers and management to accomplish duties.
• Policy Adherence: Follow GUESS Policies and Procedures 100%.
• Housekeeping: Perform housekeeping duties as required.
  
  

Personal Performance

• Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.
  
  

Miscellaneous Responsibilities

• Meetings and Functions: Participate in and attend all store meetings and other related functions.
• Positive Attitude: Represent a positive attitude toward the merchandise and the company.
• Inventory Participation: Participate in all inventories.
• Additional Duties: Assume and complete other duties as assigned by store management.
• Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
  
  

Job Requirements

• Customer Service Skills: Excellent communication and customer service skills.
• Retail Experience: Previous retail experience preferred.
• Team Player: Ability to work well in a team-oriented environment.
• Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
• Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
  
  

?

Brand

GUESS

Store

5924

Store Address

2695 Guildford Town Centre, #2044 - Surrey, BC V3R7C1

Salary Minimum

$17.40

Salary Maximum

$21.00

Accommodations

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