Sales Associate

JD Sports / Livestock / Size?; Ottawa; On-site; CAD 20,000 - 28,000; Full time

Job summary

JD Sports Canada is seeking a Sales Associate for CF Rideau to deliver outstanding guest experiences in our fashion-forward retail stores. You will handle POS transactions, assist customers, and contribute to the store’s merchandising and online order processing.

Ideal candidates have fashion industry knowledge, strong communication, and the ability to multitask in a fast-paced environment. This on-site role offers opportunities to grow within a dynamic brand and team atmosphere.

Qualifications

• Knowledge of fashion industry and trends.
• Excellent communication and guest service skills.
• Ability to stay organized, meet deadlines and work under pressure.

Responsibilities

• Perform POS transactions and merchandising tasks (receiving shipments, replenishment, price markdowns, fitting room upkeep).
• Build lasting relationships with customers through friendly service.
• Resolve customer issues promptly at store level.
• Keep up to date on product and service updates.
• Be aspirational to customers in fashion, music, art, and tech.
• Process and assemble online orders.

Skills

Fashion knowledge

Customer service

Communication

Multitasking

Tools

POS systems

Job description

• Department: Retail Stores
• Location: CF Rideau, ON
• Workplace Type: On-site
• Job Type: Full-time/Part-time, Permanent
• Salary: $17.60 per hour

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role:

Our Retail team is looking for a Sales Associate at our CF Rideau location. Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills, but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role of ensuring the success of the JD Sports team.

Duties/Responsibilities:

• Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Build lasting relationships with customers through helpful service and communication
• Resolving customer issues effectively at store level in a timely and positive manner
• Keep current on our product and service updates
• Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture
• Processing and assembling orders for our online store

Skills/Experience/Knowledge:

• Knowledge and working experience in the fashion industry
• Excellent communication skills
• Able to problem solve quickly and in a polite manner
• Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team
• Able to multi task and learn new programs quickly
• Must possess integrity and follow through on customer commitments