Part-Time Sales Associate

JD Sports Fashion; London; On-site; CAD 19,000 - 25,000; Part time

Job summary

JD Sports Canada in London, ON is seeking a part-time sales associate at CF Masonville Place to deliver outstanding guest experiences. You will operate POS, assist with merchandising, and help customers explore fashion and lifestyle products in-store.

Join a fast-paced team focused on service excellence, relationship building, and product knowledge. This role supports online order processing and store operations while fostering an inclusive retail environment.

Qualifications

• Knowledge and working experience in the fashion industry.
• Excellent communication skills.
• Able to problem solve quickly and in a polite manner.
• Highly organized. Works well under pressure and can meet deadlines.
• Able to multi task and learn new programs quickly.
• Must possess integrity and follow through on customer commitments.

Responsibilities

• Perform POS transactions and merchandising tasks (receiving shipments, replenishment, price markdowns, fitting room upkeep).
• Build lasting relationships with customers through helpful service and communication.
• Resolve customer issues effectively at store level in a timely, positive manner.
• Keep current on product and service updates.
• Be aspirational to customers in fashion, music, art, technology, and architecture.
• Process and assemble orders for our online store.

Skills

Fashion industry knowledge

Excellent communication

Problem solving

Organized

Multi-tasking

Integrity

Job description

Department: Retail Stores Location: CF Masonville Place, ON Workplace Type: On-site Job Type: Part-Time, Permanent

THE TEAM

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role:

Our Retail team is looking for a part-time sales associate at our CF Masonville Place location! Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills, but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role of ensuring the success of the JD Sports team.

Duties/Responsibilities:

• Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Build lasting relationships with customers through helpful service and communication
• Resolving customer issues effectively at store level in a timely and positive manner
• Keep current on our product and service updates
• Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture
• Processing and assembling orders for our online store

Skills/Experience/Knowledge:

• Knowledge and working experience in the fashion industry
• Excellent communication skills
• Able to problem solve quickly and in a polite manner
• Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team
• Able to multi task and learn new programs quickly
• Must possess integrity and follow through on customer commitments

We are an equal opportunity employer and are committed to fostering an inclusive, accessible environment. We welcome applications from all qualified candidates and will provide accommodations throughout the hiring process upon request.