Sales Associate

Rogers Communications; Oshawa; On-site; CAD 30,000 - 54,000; Part time

Benefits offered by this job

50% employee discounts

Comprehensive health benefits

Parental leave top-up

Mental health coverage

RRSP/TFSA and pension plans

Company-matched share purchase options

Inclusive culture with diversity & EE"

Onsite role in Oshawa

Job summary

Rogers Communications is seeking a part-time retail professional to enhance the customer experience in our Oshawa store. You will connect with customers, tailor solutions across wireless, internet, TV, home phone, and Mastercard products, and drive sales while maintaining excellent service.

You will represent Rogers and Fido at in-store events and community activities, delivering strong product knowledge, upselling when appropriate, and building lasting customer relationships in a dynamic

Qualifications

• Experience developing strong connections with customers and team members through clear, effective communication.
• Ability to deliver against sales targets through exceptional customer service and product knowledge.
• Ability to adapt to changing situations and solve problems in a dynamic retail environment.
• Availability to work minimum 32 hours weekly, including evenings, weekends and holidays.

Responsibilities

• Tailor solutions to enhance the in-store retail experience by matching needs to Rogers products.
• Drive sales targets through proactive engagement and service delivery.
• Engage customers via inbound/outbound outreach to grow sales and retention.
• Represent Rogers and Fido brands in-store and at local community events.

Skills

Customer service

Communication

Sales skills

Upselling

Team collaboration

Job description

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What Is in It for You

• Uncapped commissions and a competitive compensation package
• Up to 50% employee discounts on Rogers and Fido services
• Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP
• Wealth programs RRSP, TFSA, pension plans, and company‑matched share purchase options
• Inclusive culture with strong diversity and equity-focused employee resource groups

What You Will Be Doing

• Tailoring Solutions Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products
• Sales Delivery Finding opportunities, anticipating customer needs, and delivering on sales targets.
• Customer Engagement Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention
• Brand Promotion Representing Rogers and Fido brands in-store and at local community events.

What We’re Looking For

• Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.
• Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer focused upselling, consistently contributing to overall store performance
• You can quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment.
• You can provide minimum 32 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times.

Schedule Part time

Shift Variable

Length of Contract Not Applicable (Regular Position)

Work Location 419 King St West Unit 2272 (5414), Oshawa, ON

Travel Requirements Up to 25%

Background Check(s) Required Canadian Criminal Record Check

Posting Category/Function Retail (In Store / Hourly) & Sales and Service

Requisition ID 328484

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes Retail