Sales Associate

Torrid; Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Sales Associate, where your passion for fashion and commitment to customer service will shine. This role offers the chance to create memorable shopping experiences, connect with customers, and contribute to a vibrant store atmosphere. With a focus on inclusivity and empowerment, you will thrive in a supportive environment that values diverse perspectives. Enjoy competitive pay, generous discounts, and benefits like 401K matching and tuition reimbursement. If you love fashion and helping others, this is the perfect opportunity for you!

Benefits

50% Associate Discount

Monthly Discount Coupons

Mental Health Resources

Sick Time

401K with Company Match

Employee Stock Purchase Program

Tuition Reimbursement

Qualifications

• Previous sales or customer service experience is a plus.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide an amazing shopping experience to encourage customer loyalty.
• Perform register functions and drive add-on sales.

Skills

Sales Experience

Customer Service Skills

Multitasking

Fashion Awareness

Education

High School Diploma

Job description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Torrid Sales Associate, you’ll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident.

What You’ll Do:

• Provide an amazing shopping experience that will encourage positive customer connections and loyalty
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Ability to work a flexible schedule inclusive of holidays, nights and weekends
• Cover the sales floor and helps ensure all visual standards are met
• Assist in the organization of the stockroom and providing a clean, consistent, and inviting store environment that inspires customers to shop

What You’ll Need:

• Previous sales or customer service experience a plus
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
• Be fashion focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 pounds
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What You’ll Get:

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
• 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement

*Sick time benefit available where legally required

Pay range: $16.50 - $18.13 per hour

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.