Sales Associate

JD Sports; Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in sports-fashion retail is seeking a dynamic Sales Associate to join their team at Scarborough Town Centre. This role offers a fantastic opportunity to enhance your customer service skills and gain valuable experience in the fashion industry. As a Sales Associate, you will be at the forefront of creating memorable shopping experiences, building relationships with customers, and ensuring the store runs smoothly. Join a company that values diversity and inclusion, and be part of a team that sets the global standard for retail excellence. If you're passionate about fashion and customer service, this is the perfect role for you!

Qualifications

• Knowledge and experience in the fashion industry is essential.
• Ability to problem-solve quickly and effectively.

Responsibilities

• Deliver outstanding guest experience in retail stores.
• Perform POS transactions and merchandising tasks.

Skills

Customer Service

Fashion Industry Knowledge

Problem Solving

Organizational Skills

Multitasking

Job description

Location: Scarborough Town Centre, ON

Workplace Type: On-site

Job Type: Full-time / Part-time, Permanent

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.

The Role:

Our Retail team is looking for a Sales Associate at our Scarborough Town Centre location! Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role in ensuring the success of the JD Sports team.

Duties/Responsibilities:

• Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
• Build lasting relationships with customers through helpful service and communication.
• Resolve customer issues effectively at store level in a timely and positive manner.
• Keep current on our product and service updates.
• Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture.
• Process and assemble orders for our online store.

Skills/Experience/Knowledge:

• Knowledge and working experience in the fashion industry.
• Able to problem-solve quickly and in a polite manner.
• Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team.
• Able to multitask and learn new programs quickly.
• Must possess integrity and follow through on customer commitments.