Sales Associate

Apple Self Storage; Oakville; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus eligibility

Benefits after 90 days

RRSP employer match 2.5%

Facility storage discount

Job summary

Apple Self Storage is seeking a Sales Associate to support the site manager and customers. You will drive sales, deliver excellent customer service, and help keep the facility secure and well-maintained.

You’ll manage payments and accounts, assist with the call centre on busy days, and report key metrics to the Site Manager. The role requires a customer-focused, proactive approach and the ability to work full-time, including Saturdays.

Qualifications

• 1+ years of sales experience in retail, hospitality, or sales.
• Technical skills to manage multiple systems for site operations and learning.
• Ability to work full-time during site opening hours, including Saturdays.

Responsibilities

• Drive Sales & Customer Growth by selling storage solutions and following up with leads.
• Deliver Great Customer Service by ensuring positive interactions and handling concerns.

Skills

Sales experience

Customer service

Tools

Site operations systems

Job description

As a Sales Associate, you support your manager and customers at your storage location. You drive sales and make sure customers have a great experience - all while ensuring the site is safe, clean, and secure.

What You’ll Do

• Drive Sales & Customer Growth –Sell storage solutions, follow up with leads, and stay ahead of competitors.
• Deliver Great Customer Service –Ensure every customer interaction is positive, handle concerns, and maintain high standards.
• Support the total business –Jump in when needed to assist with the Call Centre with customer inquiries and sales and support other sites occasionally.
• Manage Payments & Accounts –Process transactions, follow up on late payments, and keep records up to date.
• Keep the Facility Running Smoothly –Oversee daily inspections, ensure maintenance is handled, and monitor inventory levels.
• Prioritize Safety & Security –Enforce security protocols, respond to emergencies, and be the first point of contact for after-hours incidents.
• Stay Organized & Report –Track key metrics, report to the Site Manager, and keep records audit-ready.

Who You Are

You’re a proactive and results-driven person who thrives in an independent work environment. With experience in customer service, sales, and operations, you’re great at keeping things running smoothly with minimal supervision.

Sales Driven Mindset –You know what it takes to close the deal and to meet targets.

Adaptable & Flexible –You’re comfortable with shifting priorities and can pivot when business needs change. You can take on new technologies as they arise and use these systems to enhance the workplace.

Strong Communicator –Whether assisting customers, interacting with colleagues, or reporting to leadership, you communicate clearly and effectively.

Customer-Focused –You understand that great customer experiences drive business success and take pride in delivering top-notch service.

Detail-Oriented & Organized –You stay aware of policies, procedures, safety, and security while keeping things running smoothly.

Qualifications & Requirements

• Ability to work full-time during site opening hours, and occasional after-hours availability as required. Saturdays are a required work day.
• 1+ years of sales experience in retail, hospitality, or sales.
• Technical skills to manage multiple systems for site operations and learning.

What We Offer

• Full-time role:
  • Salary plus opportunity to earn monthly, quarterly and annual bonuses.
  • Employee Benefits Plan after 90 days of employment.
  • Group RRSP Plan and employer match up to 2.5% of your earnings.
• All: Discounted storage for personal use at your facility.

About Us

At Apple Self Storage, we’re a proudly Canadian, family-owned company focused on making storage simple and stress-free. With locations across the country and continued growth, we offer great opportunities for career advancement.

What makes us different? Our team. Many of our employees have been with us for year, and we foster a supportive environment where people feel valued. Our senior management team is accessible, down-to-earth, and invested in the success of every employee.

We’re also committed to giving back to the communities we serve, supporting organizations like The Able Network, The Canadian Olympic Foundation, Rotary4Kids, and Southern New Brunswick Flood Victims.

Joining Apple Self Storage means being part of a company that values its people, encourages growth, and is always looking ahead.