Sales Associate

Roots Corp.; Oakville; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company that values a culture of inclusion and respect. As a Sales Associate, you will play a key role in providing exceptional service and building lasting customer relationships. Your ability to maintain store standards and handle transactions will contribute significantly to the store's success. This position offers a unique opportunity to immerse yourself in a dynamic retail environment while promoting a brand that is committed to a healthier planet. If you are passionate about retail and enjoy challenges, this role is perfect for you!

Qualifications

• Retail experience preferably in apparel and strong customer relationship skills.
• Ability to maintain store standards and perform cash handling.

Responsibilities

• Provide exceptional service and build customer relationships.
• Perform POS transactions and merchandising tasks.

Skills

Retail experience

Customer relationship development

Understanding retail operation concepts

Self-starter

Presentation skills

Customer needs understanding

Team player

Job description

Oakville Place - Store 220, 240 Leighland Ave., Unit 219, Oakville, Ontario, Canada Req #145

Tuesday, March 11, 2025

NATURE & SCOPE

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer.
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Displaying a “customer comes first” attitude, ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Being a team player and contributing to the store’s success.
• Performing POS (point of sales transactions) and merchandising tasks, such as receiving shipments, replenishment, price markdowns, and fitting room upkeep.
• Keeping current on our product and service updates.
• Ensuring the store is visually appealing, contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance, and visual displays.
• Adhering to all Loss Prevention policies as per guidelines and policies.

WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.