Sales Associate

Qe-Home-6; Nanaimo; On-site; CAD 18,000 - 28,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Employee discount

EFAP

Online training

Free sheets

Referral bonus

Job summary

QE Home is seeking a friendly Sales Associate to welcome guests, guide them through collections, and help them find the right pieces for their home. The role emphasizes exceptional guest service, product knowledge, and teamwork in a welcoming store environment.

Responsibilities include assisting with daily operations, maintaining displays, and staying current on promotions while contributing to a safe and inclusive shopping experience.

Qualifications

• 1+ year of retail or guest service experience.
• Friendly, approachable, guest-focused.
• Strong communication and teamwork.

Responsibilities

• Provide exceptional, personalized service to every guest.
• Build connections by listening and recommending products.
• Maintain merchandising and visual standards.
• Assist with daily store operations (opening/closing, restocking, transactions).
• Stay up to date on product features and promotions.
• Collaborate with team to meet sales goals.
• Contribute to a safe, inclusive shopping environment.

Skills

Guest service

Sales

Communication

Multitasking

Tools

POS system

Job description

Come Work With Us!

Join QE Home's passionate retail team and become part of a Canadian company known for comfort, quality, and care. As aSales Associate,you'llbe the friendly face that welcomesguests, guides them through our beautiful collections, and helps them find the perfect pieces to make their home feel complete. Your passion forguestservice and home décor will help create memorable shopping experiences every day.

WhatYou'llBe Working On

• Providingexceptional, personalized service to everyguestwho walks through the door.

• Buildingmeaningful connections by listening, asking questions, and offering thoughtful product recommendations.

• Maintainingmerchandising and visual standards to ensure a clean, welcoming environment.

• Assistingwith daily store operations, includingopeningand closing, restocking, and processing transactions.

• Stayingup to date on product features, benefits, and promotions.

• Collaboratingwith team members to meet sales goals and create a supportive team atmosphere.

• Contributingto a safe and inclusive shopping environment.

The Physical Side of the Role

• Ability to stand for up to 8 hours.

• Ability to lift or carry up to 50 lbs.

• Ability to shift, push, reach, stretch, twist, bend,pullor maneuverweightover 50 lbs. to fold, stock and build or display merchandise. In addition, you may be requiredto change beds including moving a mattress to put on a bed skirt.

• Comfortable climbingladders formerchandising and stock.

What Will Set You Up for Success

• 1+yearof retail orguestserviceexperience.

• A genuine passion for people, home décor, and helping others find what they love.

• Take personal responsibility for staying current on QE Home's extensive range of products, ensuring you can confidently shareaccurateinformation and recommendations with everyguest.

• Aclean, professional, andfashion forwardappearance that reflects the brand and adheres to the store's dress code standards.

• Strong communicationand interpersonal skills.

• A positive attitude and eagerness to learn.

• Ability to multitask in a dynamic retail environment.

WhatYou'llNeed to Thrive Here

• Friendly, approachable, andguest-focused.

• A collaborative spirit and willingness topitch inwhere needed.

• Enthusiasm for creating comfortable, stylish living spaces.

• Detail-oriented and dependable.

• Motivated by personal and team success.

• Open availability including days, evenings,weekends,and holidays.

How We Invest in You

• Competitive hourly wage- the final salary may vary based on job-related knowledge,skillsand experience.

• Extended health and dental benefitsfor those working 28+ hours.

• Employee discount program.

• Employee & Family Assistance Program (EFAP).

• Online training program.

• Receive a free set of sheets upon completing our QE Home University training program.

• Referral bonus program (up to $300).

Let's Grow Together

At QE Home, we are committed to creating an inclusive, accessible, andequitableworkplace where different experiences, perspectives, and paths are welcomed and valued.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores nationwide and a growing online presence,we'repassionate about helping ourguestsand our teamfeel truly at home.

Every application is reviewed by a member of our team. We do not use artificial intelligence as part of our application screening or selection process.

This posting is for an existing vacancy that we are actively hiring to fill.

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