Sales Associate

H&M; Mount Royal; On-site; CAD 20,000 - 30,000; Part time

Job summary

A leading company is seeking a Sales Advisor to enhance customer experiences in a vibrant retail environment. This part-time role involves greeting customers, assisting with sales, and maintaining stock. Ideal candidates are customer-focused, proactive, and eager to learn. Join the team to create meaningful shopping moments and enjoy attractive benefits, including a staff discount and development opportunities.

Benefits

25% Staff Discount

Paid birthday leave

Employee Assistance Program

Additional voluntary benefits

Qualifications

• Previous experience in customer service is beneficial.
• Familiarity with fabrics is beneficial but not mandatory.

Responsibilities

• Greet customers and enhance their shopping experience.
• Process deliveries, replenish stock, and merchandise garments.
• Provide genuine assistance and proactive service.

Skills

Customer-focused

Proactive

Curious

Attentive

Honest

Communicative

Collaborative

Job description

Job Description

As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand.

You will have the opportunity to provide high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments.

Your role is essential in creating welcoming experiences that showcase our brand. With warmth and enthusiasm, you'll guide customers through their journey, offering genuine assistance and proactive service. Together with your team, you'll create meaningful moments.

Previous experience in customer service and familiarity with fabrics are beneficial but not mandatory.

Qualifications

• Customer-focused; genuinely interested in understanding and serving our customers to meet their expectations
• Proactive; uses initiative to enhance the shopping experience
• Curious; seeks opportunities to improve processes and routines and takes proactive actions
• Attentive; listens to and values others’ ideas and opinions
• Honest and genuine in approach
• Interested in fashion and trends
• Communicative, positive, and open-minded
• Willing to learn and adapt
• Collaborative, inclusive, and supportive of others
• Proficient in English and French

Additional Information

This is a part-time position. Please apply by sending your CV in English through our career page.

Benefits

We offer attractive benefits and extensive development opportunities globally. All employees receive a 25% staff discount, usable on all H&M Group brands online and in stores. Additionally, employees are enrolled in our H&M Incentive Program (HIP). More details about HIP can be found here.

Canada-based colleagues also receive:

• 25% Staff Discount
• Paid birthday leave
• Employee Assistance Program
• Additional voluntary benefits

Inclusion & Diversity

We are committed to creating inclusive, diverse, and equitable workplaces. Our teams should reflect a variety of backgrounds and perspectives, which positively influence how we address challenges and relate to colleagues and customers worldwide. All diversity dimensions are considered in our recruitment process. Your information will be kept confidential according to EEO guidelines.