Sales Associate

Carters Inc.; Winnipeg; On-site; CAD 30,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Flexible scheduling

Career development

Inclusive culture

Job summary

Carter’s is seeking a Sales Associate to greet customers, explain our baby and kids product lines, and help families with their shopping needs. You’ll handle transactions, support stock replenishment, and promote our loyalty program in a fast-paced retail setting.

The role emphasizes customer service, teamwork, and flexible availability to support store hours and seasonal demands. Carter’s offers a welcoming culture with growth opportunities and a strong employee discount program.

Qualifications

• Experience in customer service is preferred.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks in a busy retail environment.
• Experience handling cash and POS transactions is a plus.

Responsibilities

• Welcome customers and explain product features and benefits.
• Resolve customer issues quickly and professionally in a busy store.
• Assist with omnichannel shopping to enhance the customer experience.
• Execute and speed up point-of-sale transactions.
• Complete floor replenishment and shipments as needed.
• Promote promotions and the loyalty program to customers.
• Maintain a safe, clean store and minimize losses.

Skills

Customer service

Communication

Multitasking

Cash handling

Job description

Love what you do. Carter’s Careers. As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prepare for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What we love about Carter’s:

• Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands.
• Carter’s is the #1 most-purchased children’s clothing brand.*
• We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team.
• We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together.
• A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families.
• Caring, teamwork, flexibility, and growth are what make us different.
• What’s not to love?

Benefits we love:

• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
• Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• The opportunity to learn and build skills and grow as an individual.
• We provide professional and personal development to help shape your career.
• Development programs to help you grow in your current role and beyond.
• Whether you’re looking to join us for a season or a long-term career, you can grow at Carter’s.

What You’ll Do:

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once

You can:

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Carter’s for all: Carter's is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.