Sales Associate

Hot Topic; Fredericton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retailer in music and pop culture is hiring a Sales Associate in Fredericton. You'll provide top-notch customer service, manage merchandising, and ensure the store is visually appealing. A passion for music and pop culture is a bonus, along with prior retail experience.

Qualifications

• Previous retail experience preferred.
• Must be at least 16 years old.
• Strong collaboration and communication skills.

Responsibilities

• Provide exceptional shopping experience and customer service.
• Maintain sales floor and visual standards.
• Operate the register and process sales transactions.

Skills

Customer service

Sales skills

Collaboration

Communication

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a key part of our success by providing excellent customer service, sharing your fandom knowledge, stocking and replenishing products, and merchandising the store in a visually appealing way, all while focusing on the in-store experience.

What You'll Do

1. Provide an exceptional shopping experience that encourages customers to return, showcasing your product knowledge and customer service skills.
2. Maintain the sales floor and ensure areas meet visual standards.
3. Operate the register, process sales transactions, and promote additional benefits like BOPIS and curbside pickup.
4. Assist with planogram updates, including store layout, wall displays, fixtures, and merchandising.
5. Communicate fashion and music trend information to management and HQ partners.
6. Work with Store Management to prevent theft and misuse of spells and wizardry.
7. Help organize the stock room and keep the store tidy.
8. Collaborate with team members to achieve store goals.
9. Perform any other duties assigned by your Store Leader.

What You'll Need

• Previous retail experience is preferred. A love for music and pop culture is a plus!
• Strong customer service and sales skills.
• You must be at least 16 years old to join the team.
• Excellent collaboration and communication skills.
• Ability to navigate the store, merchandise products using store equipment, and lift up to 50 pounds.