Sales Associate

Staples Canada; Fort McMurray; On-site; CAD 30,000 - 40,000; Full time

Benefits offered by this job

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

Staples Canada in Fort McMurray is seeking a customer-focused individual to enhance service and drive sales in furniture, technology, and supplies. Candidates should have strong communication skills and the ability to work as part of a collaborative team.

This role involves engaging with customers, handling POS transactions, and maintaining a clean and safe store environment. Staples Canada offers various perks including an associate discount and flexible benefit plans.

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
• Engage with and sell to all our customers by offering tailored products and services.
• Handle transactions using the Point of Sale (POS) system.
• Calmly de-escalate and assist in complex customer situations.
• Maintain a clean and safe store environment.

Job description

Job Description

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Some of what you need

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Some of what you will get

• Associate Discount
• Flexible Benefit Plans
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs

This posting is for an existing vacancy.