Sales Associate

Kiokii and...; Edmonton; On-site; CAD 21,000 - 26,000; Part time

Job summary

Kiokii Inc. in Edmonton, Canada, is hiring a Seasonal Part-Time Sales Associate to deliver exceptional customer service and share in-depth product knowledge.

You will greet customers, identify needs, and guide selections while promoting ongoing promotions and the Kiokii Loyalty program. You will handle transactions at the POS, assist with inventory, restock, label and price items, support store opening, maintain cleanliness, and adapt to a fast-paced environment.

Qualifications

• Experience in retail, customer service preferred.
• Strong product knowledge of Asian beauty products is a plus.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet customers with enthusiasm and provide a friendly shopping experience.
• Assess customer needs and recommend products based on knowledge.
• Stay informed about promotions and store events to inform customers.
• Process transactions accurately using the POS system and Kiokii Loyalty Program.
• Foster relationships to encourage repeat business and brand loyalty.
• Assist with shipping/receiving and inventory inspections.
• Organize shelves and storage areas, maintain stock levels.
• Conduct regular stock counts and resolve inventory discrepancies.
• Ensure products are labeled, priced, and presented per store standards.
• Support store opening/setup and maintain cleanliness and safety.
• Perform ad-hoc duties as assigned.

Skills

Customer service

Product knowledge

Communication

Teamwork

Problem solving

Cash handling

Inventory management

Multi-tasking

Attention to detail

Adaptability

Job description

Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 30+ stores across North America to-date and more to come!

We are looking for enthusiastic applicants to join our team as a Seasonal Part Time Sales Associate.This is a seasonal position running from October 26, 2026 to January 26, 2027.

About the Role

As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to…

• Greet all customers with enthusiasm and deliver an exceptional shopping experience in a friendly and professional manner
• Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products
• Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience
• Ensure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership Program
• Foster positive relationships with customers to encourage repeat business and long-term brand loyalty
• Manage the shipping and receiving of incoming inventory by unloading, unpacking, and inspecting for accuracy and any damagesin a timely manner
• Organize products on shelves and in storage areas, following proper inventory
• procedures to maintain stock levels of all items
• Conduct regular stock counts andassistin resolving inventory discrepancies or overstock situations
• Ensure products are properly labelled, priced, and presented in accordance to store standards
• Support with store opening and setup
• Keep store clean, organized, and compliant with safety standards
• Performs ad-hoc duties as assigned

What We're Looking For

• Previousretail, sales, or customer service experience preferred
• A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers
• Excellent attention to detail and organizational skills, combined with great communication and interpersonal skill
• Team-oriented with a friendly and energetic personality
• Strong problem-solving abilities and able to adapt to customer needs and inventory needs change
• Basic math proficiency for scheduled inventory counts and supporting loss prevention efforts
• Adheres to company policies and maintains compliance with workplace safety standards and protocols
• Ability to work in a fast-paced environment and multitask effectively
• Basic mathproficiencyand ability to handle cash and transactions accurately
• Ability to stand, walk, and lift up to 30lbs.for extended periods of time, and ability to bend, stoop, and reach for products on shelves or storage areas
• Comfortable using ladders or step stools to climb and access higher shelves or stock
• Willing to work in a retail setting that may require moderate noise levels, bright lighting, or fluctuations in temperature

Vacancy type: NEW/BACKFILL

Kiokii Inc. is an equal opportunity employer. If you require accommodation during the interview process, please contact Human Resources.

The Company utilizes AI-assisted technology in the initial screening of resumes to enhance efficiency and consistency in the recruitment process. This technology does not make hiring decisions independently. All applications are subject to human review prior to any employment decision.