Sales Associate - Seasonal Part-time

Kiokii and...; Ottawa; On-site; CAD 19,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Training provided

Job summary

Kiokii Inc. in Ottawa, Canada seeks a Seasonal Sales Associate to deliver top-tier customer service with strong product knowledge. You will greet customers, assess needs, and process transactions while supporting inventory management.

This role runs from October 1, 2026 to January 16, 2027, with opportunities to contribute to store openings and promotions. The ideal candidate has retail or customer service experience, a passion for Asian beauty trends, and the ability to multitask in a

Qualifications

• Previous retail, sales, or customer service experience preferred.
• Enthusiasm for the Asian beauty industry and willingness to stay informed on products and trends.
• Excellent attention to detail and organizational skills with good communication.
• Team-oriented with a friendly and energetic personality.
• Strong problem-solving abilities and adaptability to customer needs and inventory changes.
• Basic math proficiency for inventory counts and loss prevention support.
• Adherence to policies and workplace safety standards.

Responsibilities

• Greet customers with enthusiasm and provide exceptional shopping experiences.
• Assess customer needs and offer personalized product recommendations.
• Stay informed about promotions and store events to assist customers.
• Process transactions accurately using the POS system and Kiokii Loyalty program.
• Maintain positive relationships to encourage repeat business and brand loyalty.
• Assist with shipping/receiving, unpacking, and inspecting items for damages.
• Organize shelves and storage areas and maintain stock levels.
• Conduct regular stock counts and resolve discrepancies or overstock issues.
• Ensure items are labeled, priced, and presented per store standards.
• Assist with store opening and setup as needed.
• Keep store clean, organized, and compliant with safety standards.
• Perform ad-hoc duties as assigned.

Skills

Customer service

Communication

Teamwork

Detail-oriented

Multi-tasking

Job description

Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 30+stores across North America to-date and more to come!

We are looking for enthusiastic applicants to join our team as a Seasonal Sales Associate.

About the Role

As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to…

• Greet all customers with enthusiasm and deliver an exceptional shopping experiencein a friendly and professional manner
• Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products
• Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience
• Ensure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership Program
• Foster positive relationships with customers to encourage repeat business and long-term brand loyalty
• Manage the shipping and receiving of incoming inventory by unloading, unpacking,and inspecting for accuracy and any damagesin a timely manner
• Organize products on shelves and in storage areas, following proper inventory
• procedures to maintain stock levels of all items
• Conduct regular stock counts andassistin resolving inventory discrepancies or overstock situations
• Ensure products are properly labelled, priced, and presented in accordance to store standards
• Support with store opening and setup
• Keep storeclean, organized, and compliant with safety standards
• Performs ad-hoc duties as assigned

What We're Looking For

• Previousretail, sales, or customer service experience preferred
• A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers
• Excellent attention to detail and organizational skills, combined with great communication and interpersonal skill
• Team-oriented with a friendly and energetic personality
• Strong problem-solving abilities and able to adapt to customer needs and inventory needs change
• Basic math proficiency for scheduled inventory counts and supporting loss prevention efforts
• Adheres to company policies and maintains compliance with workplace safety standards and protocols
• Ability to work in a fast-paced environment and multitask effectively
• Basic mathproficiencyand ability to handle cash and transactions accurately
• Ability to stand, walk, and lift up to 30lbs.for extended periods of time, and ability to bend, stoop, and reach for products on shelves or storage areas
• Comfortable using ladders or step stools to climb and access higher shelves or stock
• Willing to work in a retail setting that may require moderate noise levels, brightlighting, or fluctuations in temperature

Period: October 1, 2026 - January 16, 2027

Vacancy type: NEW

Kiokii Inc. is an equal opportunity employer. If you require accommodation during the interview process, please contact Human Resources.

The Company utilizes AI-assisted technology in the initial screening of resumes to enhance efficiency and consistency in the recruitment process. This technology does not make hiring decisions independently. All applications are subject to human review prior to any employment decision.