Sales Associate

Roots; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Associate to join their team. This role is pivotal in delivering exceptional customer service and fostering lasting relationships with customers. You will be responsible for maintaining store standards, performing sales transactions, and ensuring a visually appealing shopping environment. Join a company that values not only its customers but also its employees, offering opportunities for growth and a culture that promotes a cleaner, healthier planet. If you are passionate about retail and enjoy challenges, this is the perfect opportunity for you!

Qualifications

• Retail experience in apparel and strong customer relationship skills are essential.
• Ability to maintain store standards and perform cash handling tasks.

Responsibilities

• Provide exceptional customer service and build lasting relationships.
• Perform POS transactions and maintain store visual standards.

Skills

Retail experience

Customer relationship development

Understanding retail operations

Presentation skills

Self-starter

Problem-solving

Tools

POS systems

Job description

South Edmonton Common - Store 192, 1422 Parsons Rd. NW, Edmonton, Alberta, Canada Req #253

Thursday, December 12, 2024

NATURE & SCOPE

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate, and friendly.
• Ability to understand the needs of the customer.
• Ability to build buy-in to an idea, decision, action, product, or service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Displaying a “customer comes first” attitude and ensuring that customer loyalty is built and maintained.
• Resolving customer issues effectively at store level in a timely and positive manner.
• Being a team player and contributing to the store’s success.
• Performing POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, and fitting room upkeep.
• Keeping current on our product and service updates.
• Ensuring the store is visually appealing and contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance, and visual displays.
• Adhering to all Loss Prevention policies as per guidelines.

WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots.’

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.