Sales Associate

Roots Corp.; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Associate to join their team in a vibrant retail environment. This role is pivotal in delivering exceptional customer service and building long-term relationships with clients. The ideal candidate will bring retail experience, a positive attitude, and a passion for fashion. You will play a crucial part in maintaining store standards, executing point of sale transactions, and ensuring a visually appealing shopping experience. Join a company that values its people and encourages personal growth while making a positive impact on the planet.

Qualifications

• Experience in retail, preferably in apparel, is essential.
• Strong customer relationship skills and positive attitude are key.

Responsibilities

• Provide exceptional service and build lasting customer relationships.
• Perform POS transactions and maintain store standards effectively.

Skills

Retail experience

Customer relationship development

Understanding retail operation concepts

Self-starter

Presentation skills

Positive attitude

Customer needs understanding

Ability to build buy-in

Job description

West Edmonton Mall - Store 270, 8882-170th Street, Unit 2558B, Edmonton, Alberta, Canada Req #250

NATURE & SCOPE

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR?

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer.
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

• Display a “customer comes first” attitude, ensuring that customer loyalty is built and maintained.
• Resolve customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the store’s success.
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipment, replenishment, price markdowns, and fitting room upkeep.
• Keep current on our product and service updates.
• Ensure the store is visually appealing, contributing to company standards through product presentation, replenishment, store housekeeping, store maintenance, and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.