Sales Associate

Roots; Belleville; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Associate to promote core values and provide exceptional service. In this role, you'll build lasting customer relationships and ensure a visually appealing store. You'll have the chance to contribute to a culture that values growth and sustainability while working in a vibrant retail environment. If you are passionate about fashion and enjoy engaging with customers, this opportunity is perfect for you. Join a team that values its people and encourages personal development in a supportive atmosphere.

Qualifications

• Experience in retail, preferably in apparel.
• Ability to build relationships with customers.

Responsibilities

• Provide exceptional customer service and build loyalty.
• Perform POS transactions and maintain store standards.

Skills

Retail experience

Customer relationship building

Cash handling

Merchandise presentation

Presentation skills

Self-starter

Problem-solving

Tools

Point of Sale (POS) systems

Job description

NATURE & SCOPE

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life.

WHAT WE’RE LOOKING FOR

To be successful, you’ll need to possess:

• Retail experience preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Experience with understanding retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
• Self-starter and uses good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate and friendly.
• Ability to understand the needs of the customer.
• Ability to build buy-in to an idea, a decision, an action, a product, or a service.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Display a “customer comes first” attitude, ensuring customer loyalty is built and maintained.
• Resolve customer issues effectively at store level in a timely and positive manner.
• Be a team player and contribute to the store’s success.
• Perform POS (point of sale) transactions and merchandising tasks, such as receiving shipments, replenishment, price markdowns, and fitting room upkeep.
• Keep current on our product and service updates.
• Ensure the store is visually appealing, contributing to company standards through product presentation, replenishment, store housekeeping, maintenance, and visual displays.
• Adhere to all Loss Prevention policies as per guidelines and policies.

WHY JOIN ROOTS?

Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are interested in retail and fashion, enjoy challenges, and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, our people are key to our success. Roots offers opportunities for growth and development. All team members are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We thank everyone who applies, but only the most qualified candidates will be contacted.

Roots Corporation is committed to inclusion and respect. We provide accessible employment practices in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process.

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