Sales Associate

Northern Reflections; Alberta; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retail company is seeking a Sales Associate to join their store team in Alberta. The role involves achieving sales targets, providing excellent customer service, and maintaining store operations. Ideal candidates are passionate about fashion, possess strong sales skills, and are flexible in their work hours.

Qualifications

• Retail Sales / Customer Service experience in a specialty store, preferably apparel.
• Proven ability to attain or exceed sales goals (KPIs).
• Flexible; able to work flexible hours including evenings and weekends.

Responsibilities

• Meet or exceed daily personal sales goals and KPIs.
• Provide outstanding customer experience using Fundamental Selling Skills.
• Assist in maintaining visual standards and store operations.

Skills

Customer Service

Sales

Fashion Knowledge

Teamwork

Initiative

Job description

Northern Reflections is looking for a Sales Associate to join our store team. The Sales Associate is accountable for achieving daily personal sales results and customer service standards while following our Fundamental Selling Skills program and meeting key performance indicators. They will also assist the Store Management Team in maintaining all operations of the store.

Job Duties :

• Meet or exceeds daily personal sales goals and key performance (KPIs) indicators
• Uses Fundamental Selling Skills to provide an outstanding customer experience
• Delivers Customer Service standards ensuring an excellent customer experience is provided at all times
• Promotes Campaign Goals
• Sells Northern as a brand by using all product knowledge and the Northern name
• Processes Customer purchases quickly and accurately at cash register
• Demonstrates open, respectful and courteous communication
• Performs other duties as assigned
• Follows Company directives and initiatives and works in a safe and secure manner
• Assists in store visual layouts and maintains visual standards
• Assists in preparation of product
• Performs various tasks to ensure a neat, clean and well-presented store

Requirements :

• Retail Sales / Customer Service experience in a specialty store, preferably apparel
• Proven ability to attain or exceed sales goals (KPIs)
• Passionate about fashion and proven ability to build outfits for customers
• Demonstrates initiative and works well with a productive team
• Flexible; able to work flexible hours to match business needs including evenings and weekends
• Ability to adapt to the needs of the customer and store team
• Builds relationships, trust and loyalty
• Ability to work independently with confidence