Retail Sales Associate (full-time)

Canada Goose; Edmonton; On-site; CAD 35,000 - 50,000; Full time

Job summary

Canada Goose seeks a full-time Retail Sales Associate at West Edmonton Mall. The role involves meeting sales targets, enhancing customer experiences, and working with luxury apparel. A minimum of 2 years of customer service experience is preferred. Join a company dedicated to inclusion and nature-inspired values.

Benefits

Competitive Total Rewards Program

Opportunities for career growth

Donation matching and paid volunteer time

Access to resources for health support

Recognition programs

Qualifications

• Minimum 2 years of customer service experience preferably in apparel retail.
• Proven record of successful sales performance.
• Experience with luxury brands is a plus.

Responsibilities

• Achieve or exceed personal sales targets.
• Build a positive store environment.
• Handle Point of Sale (POS) transactions.

Skills

Customer service

Sales performance

Communication

Time management

Multi-tasking

CRM tools

Tools

Microsoft Office

Job description

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Address

West Edmonton Mall Edmonton, Alberta T5T 4J2 Canada

Location : West Edmonton Mall

Address

West Edmonton Mall Edmonton, Alberta T5T 4J2 Canada

Job Title

Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Position Overview

What You’ll Do :

• Achieve or exceed personal sales targets and productivity standards
• Build a positive store environment through effective communication, collaboration and partnership with the management team
• Attend and participate in all store meetings, events and product knowledge sessions
• Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
• Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming and strategic categories
• Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after sale customer engagement
• Leverage in store elements to provide a memorable customer experience and promote repeat purchase
• Follow all store operating procedures to minimize store shrink
• Handle all Point of sale (POS) transactions in compliance with company standards
• Support in the overall upkeep of physical store maintenance and standards

Let’s Talk About You

• Minimum 2 years of customer service experience, preferably in the apparel retail industry
• Proven record of successful sales performance
• Previous experience working with affluent and luxury brands in high traffic locations
• Strong time management and multi tasking skills
• Ability to work efficiently in a fast-paced and team orientated environment
• Good understanding of CRM tools / processes
• Excellent communication and social skills
• Basic skills in Microsoft Office, specifically, Word and Excel
• Bonus points for proficiency in another language

What’s in it For You?

• A company built on Canadian roots and heritage
• Your work is recognized with a comprehensive and competitive Total Rewards Program
• Opportunities for career growth through numerous internal and external programs
• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
• Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at [emailprotected] .

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Retail Apparel and Fashion

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