Sales Assistant (full-time)

Doran Contractors Limited; Russell; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading home builder in Ontario seeks a full-time Sales Assistant to enhance customer experience and support sales operations. The ideal candidate will have strong communication skills, a high school diploma, and experience in customer service or administration. Join a dynamic team and contribute to a respected company known for quality and integrity in home building.

Qualifications

• 1-2 years experience in administration or sales preferred.
• Bilingual in French and English is an asset.

Responsibilities

• Greet clients and provide information on homes.
• Perform administrative duties including data entry.
• Answer incoming calls and emails professionally.

Skills

Communication

Teamwork

Organizational Skills

Customer Service

Education

High School Diploma

Post-secondary Education in Business Administration

Tools

Microsoft Office

Job description

Job Title: Sales Assistant (full-time)
Reports to: Sales Representative
Company: Tartan Homes Corporation
Location: Russell Trails
Date: May 2025

Work Hours:

Mon, Tues, Wed - 11am to 6pm

Sat, Sun, STAT Holidays - 11am to 4pm

About Us:
Tartan is an Ottawa new home builder that has been building in communities across Canada’s capital for more than 50 years. Tartan homes are built better, look better, and live better - setting them apart from other builders. With high quality finishes, standard finished basements and more, it’s no wonder Tartan Homes are in a class all their own!

As part of the Taggart Group, Tartan is a proud, family-owned business benefiting from long-standing stability and continued growth, offering a variety of opportunities for those looking to get hands-on experience and build a lasting career.

At Taggart, you will be part of something bigger, and what you do today will make an impact for years to come. We believe in your success.

Building integrity, quality, and community together.

Position Description:

The Sales Assistant is responsible for representing Tartan Homes Corporation and demonstrating what we offer as a new home builder. As a key member of the customer experience, the Sales Assistant greets all customers and provides our customers with information on Tartan homes and developments. The performance of the duties must ensure a quality approach to all employees, customers, prospective homeowners, managers and suppliers. All responsibilities must be performed in a manner consistent with the Tartan vision and must comply with all company policies and procedures. The Sales Assistant, in coordination with the Sales Representatives are responsible for carrying out policies and procedures that support the strategy and goals of home buildings by Tartan Homes Corporation.

Major Responsibilities:
Sales Assistant (full-time)

• Welcome and greet clients, act as the first point of contact to all clients in the Sales Centre when Sales Representative is already engaged.
• Ensure homes are in good condition (clear and tidy) prior to opening and before closing.
• Daily opening and closing of model homes.
• Perform administrative duties including data entry to maintain client database, sales contract preparation, set-up of purchaser files, and prepare sales order forms and reports.
• Compile marketing and promotional material with the direction of the Sales Representatives.
• Answer all incoming phone calls and emails in a professional manner and in a timely fashion.
• Provide preliminary information to the clients and answer questions on the homes, options, development sites, special programs, ongoing offers, product and service features and benefits, prices and deposit structure.
• Update and maintain the traffic circulation reports on a weekly basis.
• Identify targeted leads to the Sales Representatives can begin sales process.
• All other duties as requested by the Sales Representatives.

Statement of Qualifications: Knowledge, Skills and Abilities:

• A high school diploma is required. A post-secondary education in business administration, interior design or decorating, or related field would be considered an asset.
• One to two years of experience in an administration role, sales, customer service, hospitality and/or new home building process would be considered an asset.
• The ability to thrive in a team-based environment, as well as the ability to take initiative.
• Demonstrated excellent communication skills, both verbal and written.
• The ability to build and maintain interpersonal relationships with clients, suppliers and coworkers.
• Excellent organizational, prioritization and time management skills.
• The ability to be flexible, with a willingness to learn, adapt and adjust to the changing needs of the client.
• Administrative skills with knowledge Microsoft Office skills (Word, Excel, PowerPoint) and Outlook for the purposes of data entry.
• Bilingual in French and English is considered an asset.
• The ability to climb stairs
• The ability to lift 15 pounds.

Physical/Sensory Effort/Work Environment:
• Busy, and at times, a loud work environment.
• Must be of good physical condition to perform various duties in and around all parts of the model home.
• Sitting and/or standing for long periods of time.

Accommodation Requests
The Taggart Group of Companies is an equal opportunity employer. All qualified applicants are considered without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, or gender expression.

In accordance with Accessibility for Ontarians with a Disabilities Act, we’re committed to providing accommodations for people with disabilities in all aspects of the recruitment and selection process. If you require accommodation or special assistance, please send an email to [e-mail] with your request.

Thank You for Considering Tartan Homes
Thank you for your interest in joining Tartan Homes. We appreciate every application, but only those selected for an interview will be contacted. Please note that we do not accept unsolicited resumes from recruiters or employment agencies. Any such submissions become the property of Tartan Homes and are not eligible for compensation