Sales And Rentals Associate - Pro Audio & Recording

Long & McQuade Limited; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading music retailer as a Sales and Rentals Associate, where your passion for music and customer service will shine. In this engaging role, you will assist customers in finding the perfect musical instruments and gear, ensuring a seamless rental experience. Your expertise will help educate customers on product features, while your strong communication skills will foster a welcoming environment. If you thrive in a fast-paced setting and are eager to share your musical knowledge, this position offers a fantastic opportunity to grow within a vibrant company dedicated to the music community.

Qualifications

• Must be a musician who plays at least one instrument.
• Excellent verbal communication skills and a positive attitude.

Responsibilities

• Assist customers with the selling and renting of musical instruments.
• Demonstrate products and explain their features to customers.

Skills

Musical Instrument Proficiency

Verbal Communication

Customer Service

Problem Solving

Organizational Skills

Sales Experience

Ability to Work in Fast-Paced Environment

Tools

Digital Mixers

DJ Equipment

Lighting Equipment

Job description

Careers: Sales And Rentals Associate - Pro Audio & Recording

Title
Sales And Rentals Associate - Pro Audio & Recording

Location
225 58 Ave SE
Calgary Chinook, AB

Job Description

1. Help our customers through the selling and renting of musical instruments and gear
2. Assist customers to and from vehicle with rental gear
3. Define the individual needs of every customer and match those needs with the right combination of our products and services
4. Demonstrate recommended products to customers and explain their features and benefits
5. Answer telephone calls in a timely and professional manner
6. Follow up on product orders with customers and suppliers
7. Use our common sense approach with customers to troubleshoot and solve problems
8. Maintain in-depth and current knowledge of our products, policies and procedures
9. Attend weekly staff meetings and periodic training sessions
10. Merchandise store to create an inviting environment for customers to shop
11. Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

1. Must be a musician who plays at least one instrument
2. Ability to demonstrate and educate customers on basic PA setup
3. Must be able to work weekdays, weeknights and weekends
4. Troubleshoot questions over the phone and e-mail
5. Physically able to lift up to 65 lbs / 30kg
6. Excellent verbal communication skills
7. Positive attitude and steady composure
8. Proven strong work ethic and commitment
9. High levels of energy and enthusiasm
10. Ability to excel in a fast-paced environment
11. Ability to recommend solutions in a confident and assertive manner
12. Good organizational skills and attention to detail
13. Previous experience in retail or sales is an asset
14. Experience with Digital Mixers, DJ equipment, and/or Lighting would be considered an asset