Sales and Rental Associate

Long & McQuade Limited; Waterloo; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the music retail sector is seeking a passionate musician to join their team. This role involves helping customers find the perfect musical instruments and gear, demonstrating products, and providing exceptional customer service. With a commitment to long-term hires, this company fosters a supportive environment where your musical expertise and customer service skills will shine. If you thrive in a fast-paced setting and are eager to share your love for music, this opportunity is perfect for you. Join a team that values dedication and enthusiasm in the world of music retail.

Qualifications

• Must be a musician who plays at least one instrument.
• Previous experience in retail or sales is an asset.

Responsibilities

• Assist customers in selling and renting musical instruments and gear.
• Demonstrate products and explain features and benefits.

Skills

Musical Instrument Proficiency

Customer Service Skills

Problem-Solving Skills

Organizational Skills

Sales Skills

Ability to Work in Fast-Paced Environment

Job description

Location
36 King Street N
Waterloo, ON

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset

Long & McQuade is committed to long-term hires and does not offer seasonal positions for this role