Sales and Rental Associate

Long & McQuade Limited; Brantford; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player seeks a passionate musician to join their team in Brantford. This role involves helping customers with their musical instrument needs, providing excellent service, and creating an inviting shopping environment. You'll engage with customers, demonstrate products, and utilize your musical expertise to recommend solutions. The company values long-term hires and fosters a positive work atmosphere where your contributions can shine. If you thrive in a dynamic retail environment and have a love for music, this opportunity is perfect for you!

Qualifications

• Must be a musician with the ability to play at least one instrument.
• Previous experience in retail or sales is an asset.

Responsibilities

• Assist customers in selling and renting musical instruments and gear.
• Demonstrate products and explain features to customers.

Skills

Musical Instrument Proficiency

Customer Service Skills

Problem Solving

Organizational Skills

Sales Skills

Ability to Work in Fast-Paced Environment

Job description

Location
321 King George Rd
Brantford, ON

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset

Long & McQuade is committed to long-term hires and does not offer seasonal positions for this role