Sales and Rental Associate

Long & McQuade Limited; Toronto; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading music retailer is seeking dedicated individuals to join their team in a role focused on selling and renting musical instruments. This position requires a passion for music and excellent customer service skills. The ideal candidate will work in a vibrant retail environment, assisting customers with tailored product recommendations and ensuring an inviting atmosphere. Successful candidates will benefit from training sessions and the potential for long-term employment.

Qualifications

• Must be a musician playing at least one instrument.
• Previous experience in retail or sales is an asset.

Responsibilities

• Help customers through selling and renting musical instruments.
• Demonstrate product features and benefits.
• Participate in store maintenance and related tasks.

Skills

Customer Service

Sales Skills

Attention to Detail

Problem Solving

Organizational Skills

Job description

Department
Brass, Woodwinds and Orchestral Strings

Location
225 58 Ave SE
Calgary Chinook, AB

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset

Long & McQuade is committed to long-term hires and does not offer seasonal positions for this role