Sales and Rental Associate

Long & McQuade Limited; Longueuil; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in musical instruments is seeking a dynamic individual who is passionate about music and customer service. In this role, you will help customers find the perfect musical gear while creating an inviting shopping environment. Your enthusiasm and expertise will shine as you demonstrate products and address customer needs. Join a vibrant team that values creativity and a positive attitude, where your contributions will enhance the customer experience and foster a love for music. If you are ready to combine your musical talent with a rewarding career, this opportunity is perfect for you.

Qualifications

• Must be a musician who plays at least one instrument.
• Previous experience in retail or sales is an asset.

Responsibilities

• Assist customers in selling and renting musical instruments and gear.
• Demonstrate products and explain their features to customers.
• Participate in store maintenance and warehouse duties.

Skills

Musical Instrument Proficiency

Customer Service Skills

Problem Solving

Organizational Skills

Sales Skills

Job description

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset