Sales and Rental Associate

Long & McQuade Musical Instruments; Laval; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading musical instruments retailer in Laval is seeking a Sales and Rental Associate. In this full-time position, you will assist customers with selling and renting musical instruments and gear, ensuring they receive personalized product recommendations. Strong communication skills and a background in music are essential for success in this role.

Qualifications

• Must be a musician who plays at least one instrument.
• Ability to work weekdays, weeknights, and weekends.
• Previous experience in retail or sales is an asset.

Responsibilities

• Help customers with the selling and renting of musical instruments.
• Demonstrate products and explain their features.
• Maintain in-depth knowledge of products and procedures.

Skills

Customer Service

Problem Solving

Product Knowledge

Job description

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• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Title

Sales and Rental Associate

Department

All Departments

Hours

Availability Required

Location

Job Description

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to lift and carry large boxes
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Retail

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