Sales Analyst - Managed Print Services (Hybrid)

Canon Canada; Montreal; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Sales Analyst for Managed Print Services, offering a blend of remote and in-office work. This role involves educating the sales team, conducting print assessments, and building vendor relationships. The ideal candidate will be bilingual in French and English, possess strong project management skills, and have a background in Computer Science or Colour Management. Join a dynamic team that values flexibility and collaboration while making a significant impact in the Managed Print Services sector. This is a fantastic opportunity to grow your career in a supportive environment that prioritizes employee well-being and development.

Benefits

Comprehensive health coverage

Life insurance and wellness programs

Tuition Assistance Program

Discounts on Canon products

Free coffee and snacks

Employee referral program

Community involvement

Qualifications

• 1-3 years of related work experience required.
• Ability to analyze customer needs and create customized reporting.

Responsibilities

• Educate sales team on MPS to boost sales.
• Conduct print assessments and provide recommendations.
• Build and maintain vendor relationships.

Skills

Bilingual (French and English)

Project management

Data analysis

Microsoft PowerPoint

Microsoft Excel

Customer relationship management

Education

Post-secondary education in Computer Science

Post-secondary education in Colour Management

Tools

Cloud-based applications

Collaboration tools

Job description

Overview

Sales Analyst - Managed Print Services (Hybrid)

We're looking for an outgoing and detail-oriented relationship builder to join our team! As the Sales Analyst, you will be responsible for maintaining a specified client base within Managed Print Services (MPS), training sales staff on MPS offerings, conducting pre-sales activities with sales, reviewing contracts, and conducting print assessments for customers. You will gain field experience and become a trusted advisor to the sales team! We are excited to offer a new and adaptive way of working that provides flexibility in the workforce while maintaining operational readiness! By blending remote and in-office work, we are able to take advantage of the independence and flexibility that comes with working from home, and the collaboration, teamwork, and sense of belonging that comes from working together face-to-face. Our Workstyle Program offers the best of both situations: structure and sociability with independence and flexibility.

What You'll Be Doing

• Educate the sales team about MPS and Software in order to increase sales
• Evaluate sales leads and partner with sales representatives to create value-added presentations and pricing specific to the customer, and when necessary, attend pitches
• Review sales opportunities and respond to Requests for Information, Quotes, and Proposals with customized verbiage and pricing
• Conduct needs analysis or print assessments for customers, analyze data, and provide recommendations for cost reduction, software and/or efficiencies
• Build and maintain vendor relationships by adding new vendors and ensure vendors provide customers with the service expected under the Canon brand
• Ensure Canon meets customer contracted terms and conditions, and expectations by conducting operation reviews, and providing feedback and updates to customers, while identifying new sales opportunities
• Perform customer demonstrations at Canon office showroom, or at customer location
• Ensure Canon software solutions implementations are well-executed
• Conduct end-user hardware and software training

What We're Looking For

• Fully bilingual French and English is required
• Post-secondary education in Computer Science or Colour Management
• 1-3 years of related work experience
• Ability to analyze customer fleets’ needs and issues, cost efficiencies, workflows and data to create customized reporting with various insources and determine appropriate solutions
• Strong project and process management skills to act as a project manager for customers by conducting print assessments and to collaborate with multiple stakeholders to drive documented scope of work processes
• Ability to manage multiple projects and meet deadlines
• Experience with Microsoft PowerPoint and Excel - vlookups, pivot tables, charts and other formulas

Why Join?

COVID-19 SAFETY PRECAUTIONS

• Canon is committed to the health and safety of our employees, customers, and communities.
• By monitoring public health conditions and following local COVID-19 guidelines, we are taking necessary precautions and putting the safety of our employees and candidates first. A critical component of our workplace safety program includes our COVID-19 vaccination policy. Employees are required to be fully vaccinated and must provide Canon with proof of vaccination or undergo regular COVID-19 Rapid Antigen Screening in order to access the workplace. Canon will provide reasonable accommodation if the successful candidate cannot be vaccinated due to grounds protected by human rights legislation in their province of employment.

HYBRID WORK

• This position offers a Hybrid work schedule. You will be required to be in the office Mondays and Wednesdays each week, with the ability to work from home for the remainder of the week (subject to specific business needs requiring office attendance).
• When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.

BENEFITS

• Comprehensive health coverage plan that includes medical, dental, and vision
• Life insurance, disability, and wellness programs
• Vacation, Paid Personal Time, and Sick days
• Matching RRSP contribution & Profit Sharing Program
• Tuition Assistance Program for professional continuing education
• Discounts on Canon products, retailers, memberships, and more!

EMPLOYEE PERKS

• Free Coffee and snacks
• Employee referral program
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
• Community involvement