Sales Ambassador

Brobston Group; Ottawa; On-site; CAD 28,000 - 38,000; Full time

Job summary

Brobston Group is seeking a Sales Ambassador for Ralph Lauren brands to provide a personalized shopping experience and help achieve store sales goals. The role emphasizes customer focus and upholding brand standards.

The position involves engaging customers, building clientele, and collaborating with store teammates to support company initiatives. Flexibility for varied shifts is expected, including days, evenings, weekends, and occasional overnight shifts.

Qualifications

• Retail or similar experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Communicate effectively and build positive relationships with customers, management, and coworkers.
• Ability to operate a register, stand and move for extended periods, and lift or climb as required.
• Ability to work a flexible schedule, including days, evenings, weekends, and occasional overnight shifts.

Responsibilities

• Drive daily business and sales results by keeping the customer at the center of decisions.
• Engage customers, build clientele, and support alternative purchasing and product discovery options.
• Meet sales floor and store standards, participate in team training, and support company initiatives.
• Share feedback with management on customer needs, category opportunities, successes, and areas for improvement.

Skills

Retail experience

Communication skills

Job description

Summary

The Sales Ambassador provides a personalized, inspiring shopping experience and helps achieve store sales goals. This customer-focused role supports Ralph Lauren brand standards, company initiatives, and a collaborative in-store environment.

Responsibilities

• Drive daily business and sales results by keeping the customer at the center of decisions.
• Engage customers, build clientele, and support alternative purchasing and product discovery options.
• Meet sales floor and store standards, participate in team training, and support company initiatives.
• Share feedback with management on customer needs, category opportunities, successes, and areas for improvement.

Requirements

• Retail or similar experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Communicate effectively and build positive relationships with customers, management, and coworkers.
• Ability to operate a register, stand and move for extended periods, and lift or climb as required.
• Ability to work a flexible schedule, including days, evenings, weekends, and occasional overnight shifts.