Sales Agent Experience Specialist

Northbridge Financial; Toronto; Hybrid; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Agent Experience Specialist to enhance their sales organization. This role involves collaborating with sales leadership to identify opportunities for CRM enhancements and AI-driven innovations. You will analyze sales data, support the execution of sales strategies, and ensure sales agents have the necessary resources to succeed. The company values its employees, offering a hybrid work model and competitive salaries, alongside comprehensive benefits and career growth opportunities. If you are passionate about sales and making a difference, this is the perfect opportunity for you.

Benefits

Hybrid work model

Employee share purchase plan

Pension plans

Flexible health benefits

Education assistance

Wellness programs

Donation matching

Team volunteer days

Qualifications

• Minimum 3 years of sales experience with a successful track record.
• Experience in the insurance industry is a plus.

Responsibilities

• Provide reporting and analysis to enhance sales strategies.
• Collaborate with sales teams to optimize the sales process.

Skills

Sales Collaboration

Data Analysis

CRM Enhancements

Bilingual (French/English)

Education

University Degree

College Diploma

Tools

Microsoft Office Suite

Job description

What it’s like to be a Federated Sales Agent Experience Specialist

The Sales Agent Experience Specialist is responsible for providing reporting, analysis, and solutions to support our goal of creating a top performing sales organization and create a winning sales culture. The Sales Agent Experience Specialist will work in collaboration with other stakeholders to assist the National Sales Director in deploying strategies and initiatives to the sales team, measuring, and evaluating the performance and effectiveness of these strategies to ensure they meet business objectives.

We want your talent

If you are great at:

• Collaborating with sales leadership to identify opportunities for CRM enhancements and AI driven innovations that optimize the sales process.
• Generating and analyzing sales reports categorizing data by sales segments and unique characteristics (class of business, market segmentation, territory).
• Working closely with the sales operations team to ensure the smooth execution of sales strategies and objectives.
• Collaborating with cross functional teams to ensure that sales agents have the necessary resources, tools, training, and communications to succeed.

If you have:

• Minimum University Degree or College Diploma and/or industry-specific experience in a similar position.
• Minimum 3 years Sales Experience with a track record of success.
• Sound knowledge of Microsoft Office Suite applications.
• Insurance industry experience is an asset.
• Bilingual French/English is an asset.

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work! You get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

Who we are:

We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs, and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Federated.

At Federated, we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.