Sales Administrator, Digital Distribution.

Solutions 2 GO Inc.; Brampton; On-site; CAD 42,000 - 52,000; Full time

Job summary

Solutions 2 GO Inc. is seeking a Sales Administrator Digital to support the US and Canada distribution team.

You will manage product content, retailer setups, customer service support and promotional activities, working with major retailers such as Best Buy, Costco, Walmart and Staples. Ideal candidates have a college diploma or degree, 2+ years in admin or customer service, strong communication skills, and proficiency in Microsoft Office.

Qualifications

• 2+ years of experience in an administrative or customer service focused role
• Able to multitask, prioritize and organize tasks to meet deadlines in a fast-paced environment
• Superior written, verbal communication and interpersonal skills
• Strong attention to detail
• Results oriented with a positive outlook
• Ability to work well independently and as part of a team
• Proficient in Microsoft Office - Excel, Word, PowerPoint, Outlook
• Experience with video game industry is a plus

Responsibilities

• Collect and maintain item pricing and metadata from digital vendors
• Manage retailer item files and new item setups
• Assist with creating and executing promotional events for the digital program
• Coordinate promotional events and reconcile with retailers and vendor partners
• Monitor and maintain code inventory levels to ensure no disruption of services
• Assist with manual customer orders, invoices, and code delivery
• Weekly/monthly sell-through submissions and reconciliations
• Perform retail site audits for web content, pricing, and promotions
• Assist with customer service inquiries and order verification
• Attend weekly sales meetings and vendor presentations
• Prepare ad hoc reports for customers and sales reps

Skills

multitask

communication

interpersonal skills

attention to detail

teamwork

Microsoft Office

Education

College diploma or Bachelor’s Degree in Business Administration, Marketing, Sales, Commerce, Digital Media, or related field

Tools

Great Plains

Retail Link

Supplier One

Rithum

Job description

Are you ready to move distribution forward?

Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world. We are a remarkable team that delivers remarkable results. Our people help move Solutions 2 GO forward every day, through a shared commitment across every facet of our business. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!

The Sales Administrator Digital is responsible for the execution of various retail activities and programs for Solutions 2 GO customers and vendors, across the US and Canada. The role will provide administrative assistance to the Digital Distribution sales team and will be responsible for managing product content, retailer setups, customer service support, marketing & promotional activities, and various other administrative and reporting tasks as assigned. In this role, you will work with major retailers, such as Best Buy, Costco, Walmart and Staples to name a few. You will also work closely with key vendors, such as Nintendo, Sony, Microsoft, McAfee, Norton, ESET and Intuit to name a few.

Duties & Responsibilities

• Collect and maintain item pricing & metadata from digital vendors
• Collect external assets and maintain digital catalogue with support from S2G Marketing department
• Utilizing internal tools and liaising with internal departments and stakeholders assist with setting up new digital products
• Manage retailer item files, including new item setups, item maintenance, price protections, and online product pages
• Assist Sales department in the creation and execution of promotional events for the digital program, including but not limited to new promotional ideas, partner presentations, and other duties as assigned by the Digital management team
• Coordinate the execution of all promotional events and reconcile with retailers & vendor partners
• Where applicable, monitor and maintain code inventory levels to ensure this is no disruption of services
• Assist with the creation of manual customer orders, which includes entering invoices, and pulling & securely delivering codes
• Weekly/monthly sell through submissions and reconciliations as required for digital distribution.
• Perform retail site audits to ensure accuracy of web content, pricing and promotional execution.
• Assist with customer service (email) inquiries and perform proof of delivery, code resends and code validation services in a timely manner
• Attend weekly sales meetings and key vendor sales presentations, as required
• Ad hoc reports for customers/sales reps/senior management

Skills & Qualifications

• College diploma or Bachelor’s Degree in Business Administration, Marketing, Sales, Commerce, Digital Media, or a related field, or an equivalent combination of education and relevant experience
• 2+ years of experience in an administrative or customer service focused role
• Able to multitask, prioritize and organize tasks to meet deadlines and thrive in a fast-paced environment
• Eager to learn and grow in a fast-paced and busy department
• Superior written, verbal communication and interpersonal skills
• Strong attention to detail
• Results oriented, with a positive outlook
• Ability to work well independently and as a member of a team
• Ability to adjust to change in a fast-paced environment
• Proficient in Microsoft Office software - Excel, Word, PowerPoint, Outlook
• Experience working with Great Plains, Retail Link, Supplier One and/or Rithum software is an asset
• Video Game Industry interest and experience are assets
• Represent the company with a high level of integrity, and professionalism, even while under pressure

The successful candidate will receive a conditional offer, contingent upon the successful completion of a background check conducted by our contracted third-party vendor. The specific clearance requirements vary by position and may include one or more of the following: criminal background check, credit check, employment verification, education verification, and driver’s abstract review. If you have any questions along the way, please do not hesitate to ask.

Solutions 2 GO Inc. is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information on Solutions 2 GO Inc., please visit our website at: www.solutions2go.ca