SAGE X3 ERP Functional Analyst - Remote

Aurora Cannabis Inc.; Canada; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible hours

Remote work options

Professional development

Company SWAG

Job summary

Aurora Cannabis Inc. is seeking an ERP Functional Analyst to support Sage X3 across Supply Chain, Finance, and Inventory. You will partner with Finance, Supply Chain and IT teams to ensure accurate financial representation and smooth ERP operations in a remote Canada setting.

The role emphasizes system configuration, testing, documentation, and collaboration with vendors to resolve complex issues. A strong ITIL/COBIT background and experience with ServiceNow are preferred.

Qualifications

• Bachelor's degree or diploma in Computer Science or a related discipline.
• 5–10 years of experience in application support and system analysis.
• Extensive experience with ERP (Sage X3).
• Strong understanding of IT operational process and control frameworks (ITIL, COBIT).
• Experience in publicly traded organizations and robust IT general controls.
• Experience with enterprise ITSM (ServiceNow).

Responsibilities

• Provide ERP application support for Supply Chain and related modules.
• Collaborate with Finance, Supply Chain, and Inventory teams to ensure accurate financial representation.
• Coordinate with vendors and support teams to resolve complex issues.
• Conduct root cause analysis and implement preventive solutions.
• Develop and maintain documentation for systems and processes.

Skills

ERP modules

Sage X3

ITIL/COBIT

ServiceNow

Finance integration

Education

Bachelor's degree in Computer Science

Tools

Sage X3

ServiceNow

Job description

Location: Remote (Canada)
Hours: 40 hours per week, Monday to Friday

A little about us

Aurora is proud to be a global leader in the cannabis industry. With a smart strategy, unmatched talent and focus on our long-term success, we believe we have a bright future.

At Aurora, we’re passionate about helping patients improve their lives through high-quality premium medical cannabis under brands they can trust and rely on. Our products, available across Canada, Europe, Australia, and New Zealand, include leading brands like Pedanios, IndiMed, San Raf, Whistler, Greybeard and CraftPlant.

Our diverse team works passionately across various roles, from manufacturing to corporate positions, and many more, united by our purpose: Opening the World to Cannabis. Enabled by science and empowered by people, for patients and consumers. We collaborate globally, embrace change with courage, stay agile, and treat everyone with compassion. We live our values daily, making a meaningful impact on patients, communities, and our A-Team.

Job Summary

Reporting to the Manager, IT Supply Chain, the ERP Functional Analyst role is a critical position supporting key stakeholders in the design, implementation, and optimization of business processes with a focus on Sage X3. The role is responsible for maintaining the overall integrity of the design, configuration, reporting and business processes within Sage X3. Interesting? Here is a little more…

As a ERP Functional Analyst you will…

• System expertise in ERP Supply Chain Modules including but not limited to DRP, MRP, Transportation, procurement, order management, inventory management, WMS, BOM, manufacturing, finance, and integration points (internal/external to ERP).
• Apply expertise in ERP Finance modules to support and improve business processes such as cost accounting, GL postings from inventory movements, asset tracking, and financial reconciliation of supply chain transactions.
• Partner with Finance, Supply Chain, and Inventory teams to ensure seamless integration and accurate financial representation of supply chain activities, including inventory valuation, COGS, and month-end close activities.
• System expertise in shop floor systems and related integrations.
• Ability to act as a liaison between the business and the IT team to properly interpret the needs of the business and enable the proper set up in ERP Applications.
• Provide application support for assigned ERP applications with Supply Chain.
• Proactively identify, catalog, prioritize application issues, then provide accurate and timely resolution of these issues while ensuring operational stability.
• Conduct root cause analysis for recurring issues and implement solutions to prevent future occurrences.
• Coordinate with vendors and support teams to resolve complex issues.
• Perform functional, technical, and performance testing to validate the operational stability of custom configured or vendor application systems.
• Work with the IT team to evaluate and document departmental, IT processes and procedures, and business processes and procedures, to ensure consistent support and administrative practices.
• Create and maintain documentation for application systems, database environments, and infrastructure environments.
• Develop, configure, enhance, and support in-house built or externally developed application systems by evaluating the business need, analyzing, and gathering technical requirements, and developing software systems in accordance with relevant IT standards.
• Collaborate and build a strong relationship with all members of the IT team and key business stakeholders to create and maintain reliable, efficient, and high-quality application solutions.
• As required, participate in application development projects through all facets of the Software Development Lifecycle or COTS product lifecycle to assess impact and ensure operational stability.
• Provide training to the business on various application systems and projects developed in-house and externally.
• Ensure that supply chain applications comply with corporate policies and industry regulations.
• Implement and maintain security protocols to safeguard sensitive supply chain data under the guidance of our cyber security team.
• Established record for driving operational efficiencies to help reduce organizational cost.

You will be setup for success if you have…

• Knowledge of the cannabis industry considered a strong asset
• Bachelor’s degree or diploma in Computer Science or a related discipline
• 5-10 years of experience in application support and system analysis
• Extensive Experience with ERP (Sage X3)
• Strong understanding and experience with IT operational process and control frameworks (ITIL, COBIT)
• Experience working in a publicly traded organization and working robust IT General Control frameworks.
• Experience working with an enterprise level ITSM (ServiceNow)

Bonus points if you have…

• Hands-on experience with Sage X3 ERP, particularly in modules related to Finance, Inventory Management, Procurement, and Manufacturing. Ability to support and configure workflows, manage master data, and troubleshoot functional issues within Sage X3.
• Understanding of financial and inventory integration within Sage X3, including cost accounting, stock valuation, journal entries, and reconciliation processes.
• Knowledge of the cannabis industry considered a strong asset, including regulatory compliance, inventory tracking, and financial reporting requirements specific to the sector.
• Broad knowledge of computer systems, ERP technologies, programming fundamentals, and application design techniques, with an emphasis on optimizing business processes through Sage X3.
• Familiarity with various Software Development Lifecycle (SDLC) methodologies including Agile, Waterfall, and hybrid models, as applied to ERP enhancement and deployment projects.
• Experience supporting enterprise-level, multi-site, and global organizations, including configuration of Sage X3 to meet multi-company and multi-legislation requirements.
• Proven track record of working on cross-functional ERP projects with multi-disciplinary teams in fast-paced, innovation-driven environments.
• Sitting for extended periods of time with the flexibility to sit/stand and adjust posture (neck, shoulder, and back) as required and take the necessary break(s).
• Working on a laptop with prolonged screen time responding to emails, attending meetings through Microsoft Teams, building materials/reports to present recommendations and solutions.
• Repetitive movement of hand and wrist (typing on keyboard and using mouse).
• Travel to a facility, office, or event space would be 0-25% of the time and would be done on an as needed basis.
• Flexibility when it comes to start and end times at work to enable work across various time zones for collaboration.
• Work activities involve handling loads up to 5kg maximum is limited.
• Lifting and carrying 5kg and above in load is not required.
• As part of mobility functions: reaching, bending, crouching, kneeling, and crawling is not required.
• Frequent and consistent attention to detail, multi-tasking, analysis, verbal communication, reading/writing, and memory would be required as part of the cognitive job demands.
• During busy periods within the department, hours of work may extend beyond normal workday of 8 hours with flexibility to adjust start and end times along with shortening other workdays in the week.

Why you’ll love working at Aurora

• Flexibility: you will enjoy a flexible work environment that is the perfect blend of work and fun! You will be empowered to achieve work-life balance with flexible hours, remote work options, meeting-free-Friday-afternoons and more!
• Total Rewards: we will motivate you to go above and beyond with a competitive salary, professional development opportunities, company SWAG, team activities and modern technology.
• Team: we are a diverse and global team of cannabis enthusiasts, energetic innovators, fitness gurus, caring parents, foodies and more, with a collective passion to nurture an inclusive environment that helpsyou grow and provide people better days with cannabis.

Diversity, Equity, Inclusion, Belonging and Accessibility

At Aurora, we are proud to foster and celebrate a diverse community of professionals! We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work.

Our diverse community combined with our inclusive culture, is what sets us apart in the industry and equips our A-Team with superpowers – and this is why, we encourage all candidates to apply for job opportunities regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, disability, or any other identifying characteristic.

We value the unique skills and experience each person brings to Aurora and are committed to creating and maintaining an accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Human Resources team know by contacting us at [e-mail]

#LI-REMOTE

#LI-MC1

Job Segment: ERP, Accounting, Cyber Security, Procurement, Supply Chain, Technology, Finance, Security, Operations