RESIDENTIAL SUPPORT WORKER (RELIEF)

YWCA Hamilton; Hamilton; On-site; CAD 34,440 - 41,328; Full time

Benefits offered by this job

On-the-job training

Childcare discounts

Community involvement opportunities

Competitive total rewards package (HE,

Paid sick time

Job summary

YWCA Hamilton is seeking a Developmental Services Worker to provide direct support in a 24-hour group living residence for adults with developmental disabilities. You will help with daily living activities, ensure safety, and assist with behavior support plans and documentation.

Ideal candidates have a DSW/SSW diploma or are enrolled, with 1–2 years of residential experience, First Aid/CPR, and strong teamwork and communication skills. A valid G license is required, and French is an asset.

Qualifications

• Diploma in DSW/SSW or currently enrolled in related program.
• 1–2 years of work experience in a residential group living setting.
• Experience with individuals who display challenging behaviours.
• Emergency First Aid/CPR Certification and NVCI Training.
• Ability to work independently and as part of a team.
• Proficiency with MS Office applications (Word/Outlook).
• Feminist, anti-oppressive/anti-racist perspective.
• Valid Ontario Class G Driver’s License.

Responsibilities

• Provide direct support in a 24-hour group living/residence for adults with developmental disabilities.
• Ensure physical and emotional well-being and safety of residents.
• Maintain client files, behavior support plans, data collection and daily logs.
• Support residents in activities of daily living and personal growth.
• Collaborate with supervisor and staff to meet department goals.

Skills

Communication

Teamwork

MS Office

First Aid/ CPR

Driver's license

French (asset)

Vulnerable Sector Check

Education

DSW/SSW Diploma or enrolled in related program

Tools

MS Office (Word, Outlook)

Job description

About Us

Founded in 1889,

Vacancies and Contract Details

• Number of Vacancies: 5
• Type of Contract: Permanent
• Hours of Work: 0-14 Hours/Week
• Compensation: $27.05/Hour
• Job Code: 1-DS-2026
• Start Date: TBD
• Department: Developmental Services
• Location: Hamilton, ON

About Us

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are committed to providing meaningful and accessible services that create opportunities to amplify voices and co-create gender-inclusive and equitable communities.

YWORK FOR US?

Grounded in our core values of intersectional feminism, people-centered approaches, belonging, shared responsibility and strong partnerships, our work is guided by the belief that lasting change can be created together. YWCA Hamilton envisions an equitable world where women (cis and trans), girls, Two-Spirit and gender-diverse people have the rights and resources to shape their own lives and lead their communities. Join us in taking bold action that leads to life-changing impacts in our community.

AS A YWCA HAMILTON EMPLOYEE YOU GET

• On-the-job training and professional development opportunities
• Childcare discounts
• Opportunities to get involved in our community
• A competitive total rewards package that may include extended health benefits and paid sick time (eligibility criteria applies)

If you’re passionate about making a positive impact in the lives of women, children, gender diverse people and families every day, we would love for you to join our team!

Responsibilities

This employee will work in an assigned primary 24-hour group living/supported living residence for adults with a developmental disability, who may also have behavioral challenges, mental health diagnosis and/or physical or complex medical needs. They will provide delivery of direct support services to all individuals within the residential setting and ensure the physical and emotional well-being and safety/security of all individuals within the residence in alignment with YWCA Hamilton’s Mission and Vision Statements.

• In cooperation with program supervisor, full time staff and other part time and relief staff, will perform all duties and responsibilities in a productive, professional and cooperative manner which will contribute to the overall goals of the department and in keeping with general policies and guidelines of YWCA Hamilton.
• Ensure the physical and emotional well-being of individuals we support is maintained. Meet QAM Compliance and MCSS Legislation 299/10 Standards.
• Provide physical assistance/support as needed by individual in all areas of activities of daily living including but not limited to: physical lifting/transfers of residents, pushing/pulling mobility equipment/devices, bathing/toileting and hygiene routines, medication administration, meal preparation/feeding, chores/housekeeping, finances, socialization, recreation, and programming.
• All necessary administrative/documentation tasks are performed: client file documentation, implementation of behavior support plans, behavior data collection, daily logs, individual programming, checklists, chore lists, or other reports/tasks as assigned.
• Support services offered will maintain or increase individual’s independent living skills and personal growth.

Qualifications

• Developmental Service Worker Diploma (DSW), Social Service Worker Diploma (SSW), currently enrolled in SSW program, Community Service Worker Diploma (CSW), Autism & Behavior Sciences, Concurrent Disorders Diploma (PSW)
• Minimum 1-2 Years work experience in a residential group living setting
• Experience working with individuals who display challenging behaviors
• Emergency First Aid/CPR Certification, NVCI Training
• Ability to work independently and as part of a team
• Proficiency with MS Office Applications including but not limited to: Word and Outlook
• Working from a feminist, anti-oppressive/anti-racist perspective
• French Language Skills an Asset
• Must be able to work designated schedule as assigned
• Excellent communication skills both verbal & written
• Must provide a current Vulnerable Sector Police Check or willingness to obtain at own cost
• Attend and participate in all YWCA Hamilton mandatory training
• Must be willing to provide a pre- employment medical examination and annually thereafter
• Must have a valid Ontario Class G Driver’s License

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process, if you require accommodation please reach out to [e-mail]

Personal information collected during the recruitment process will only be used for employment opportunities in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered. YWCA Hamilton may use AI tools to screen, assess, or select applicants during the hiring process.

Thank you for your interest in YWCA Hamilton. Only those selected for further consideration will be contacted.

Please visit our careers page to see more job opportunities.