SaaS Systems Administrator

Cority; Canada; On-site; CAD 70,000 - 130,000; Full time

Job summary

Cority is seeking a dedicated SaaS Systems Administrator to join the Production Engineering team. This mid-senior level role involves managing and optimizing our cloud and datacenter environments, ensuring high availability and security of systems, while working collaboratively with multiple teams. The ideal candidate will have substantial experience in Windows Server, SaaS applications, AWS, and Azure, along with a knack for automation. Competitive benefits are offered, fostering a supportive and growth-oriented work culture.

Benefits

Competitive health benefits

Dental plans

Fitness allowance

Health care spending account

Retirement savings plan

Work from home options

Subsidized internet

Qualifications

• 5 years of experience in Windows workloads and SaaS applications.
• Experience with AWS and Azure is preferred.
• Strong troubleshooting and communication skills.

Responsibilities

• Ensure systems availability 24/7.
• Administer and troubleshoot SaaS applications.
• Automate manual processes and enhance infrastructure.

Skills

Windows Server Administration

SaaS Applications Management

Automation

Networking

Problem Solving

Education

Bachelor’s degree in IT, Engineering, Computer Science

Tools

AWS

Azure

VMware

Job description

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Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works.

For over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world.

The company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.

WHAT’S IN IT FOR YOU?

At Cority, we keep abreast of the changing labour market to ensure that our employees are paid based fairly and equitably based on their skills, years of experience, education and functional experience. Employee health and well-being are at the core of what we do. Competitive health benefits, dental plans, fitness allowance, health care spending account, retirement savings plan, work from home, as well as subsidized internet provide employees and their families support and flexibility.

We pride ourselves on our values-driven, performance oriented, dynamic and growth focused culture. The leadership team strives to create a meaningful work experience for employees through challenging work projects and employee recognition. Our HR team ensures our employees have opportunities to get social through corporate volunteering and social happy hours both in office and virtually.

Job enrichment, employee development and career planning are our priority. Cority ensures that employees have their skills and certifications up-to-date with our annual training allowance. Internal Recruitment, Departmental Conferences, Group Training Programs, and High Talent Programs are some of the ways that we hone skills and grow talent within the company.

Position Summary:

As part of the Production Engineering team, the Senior Systems Administrator administers and maintains customer-facing SaaS infrastructure including services running in both public cloud and datacentre environments. You will provide support, troubleshooting, and management expertise for our growing application platforms while working closely with developers, DBAs, and other internal teams to ensure that the system is stable, secure and scaling to meet demand. You will work on platform migrations, recommend and implement upgrades, improve our current processes, and introduce new technology.

You have administered Windows Server in the datacentre or cloud, been responsible for SaaS applications, and are familiar with a variety of compute and infrastructure services including AWS, Azure, IIS, SFTP, SMTP, VMware, load balancers, firewalls, database servers, and related technologies. With an automation mindset, you default to building automated processes to replace repetitive manual work and ensure predictable, repeatable outcomes. You’ve worked primarily with Windows Server but may have some experience with Linux too. You will help ensure the smooth operation of our production environments, contribute to our continuing improvement, and assist in architecting our platforms. You possess excellent communication, teamwork, and interpersonal skills.

PRIMARY RESPONSIBILITIES:

• Ensure critical systems are available 24x7x365
• Deploy, administer, and troubleshoot SaaS applications, primarily running on Windows servers
• Deploy new services and infrastructure to AWS, Azure, and datacentres
• Automate manual processes
• Work with the DBA team to ensure that database servers are stable and secure
• Proactively monitor application and infrastructure performance; recommend and implement additional resources as needed
• Contribute to and extend our Infrastructure as Code to perform resource creation and management across our environments
• Ensure that regular operational hygiene tasks are performed on schedule, including patching, automated backups, certificate renewals, and security reviews.
• Develop secure deployment and configuration guides as new technology is implemented.
• Monitor and enforce compliance with Cority internal information security controls.
• Assist with internal audits and other information security related tasks
• Enable more efficient and smarter business processes and implement analytics for meaningful insights

COMPETENCIES AND TECHNICAL SKILLS:

• 5 years of hands-on experience in design, implementation, configuration, and support of production Windows workloads, including SaaS applications
• In-depth knowledge of the Windows server operating system, including Internet-facing IIS workloads
• Proven experience with automating manual processes
• Experience with observability and APM tools like ELK, New Relic, or Datadog
• In-depth understanding of application scalability, performance and reliability
• Familiarity with VMware or other virtualization technologies
• Good understanding of TCP/IP networking and common Internet-facing services
• Some experience administering MS SQL Server, PostgreSQL, or other database platforms
• Experience with Microsoft Azure or AWS
• Practical experience with Linux
• Excellent problem-solving skills to troubleshoot and resolve server related issues
• Excellent written and verbal communications skills
• Excellent interpersonal skills
• Ability to work independently as well as within a team
• Strong time management skills and attention to detail in documentation
• Experience with containerized applications would be an asset
• Note: Incumbent will work regular business hours, but may require evenings and weekends to complete projects, monitor system/network alerts or perform maintenance on systems.

EDUCATION and PROFESSIONAL CERTIFICATIONS:

• Bachelor’s degree in IT, Engineering, Computer Science or equivalent experience required.
• Azure, AWS, or VMware certifications are desirable but not required.

Cority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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