SaaS Implementation Project Manager

Nakisa; Montreal; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work

Executive exposure

Career growth

Team events

Job summary

Nakisa is seeking a seasoned SaaS Implementation Project Manager to lead enterprise software implementations for global clients. You will own projects end-to-end, coordinate cross-functional teams, and ensure on-time, on-budget delivery with a focus on client satisfaction.

The role requires strong English and French communication, experience in SaaS and ERP contexts, and a track record of managing multiple international projects in complex environments. Montreal-based hybrid work is offered.

Qualifications

• University degree in BA, MIS, Computer Science, or equivalent work experience.
• 3–5 years of professional Project Management experience as a PM.
• Excellent communication skills in English and French, including C-Level interactions.
• Software industry experience, preferably SaaS delivery.
• Understanding of accounting principles and terminology within an ERP ecosystem.
• Experience managing multiple international projects in complex environments.

Responsibilities

• Take full ownership of client-facing implementation projects from kickoff to close.
• Lead cross-functional teams to deliver on time, on budget, and to high quality.
• Serve as primary client contact during onboarding and ongoing engagements.
• Manage scope, schedule, risks, issues, and budgets; invoke change requests when needed.
• Oversee project activities, reporting, and invoicing.
• Contribute to improving project management processes.

Skills

Project management

Communication

SaaS

ERP

Education

BA MIS CS degree

Tools

SAP FICO

AWS/Azure

PMP Certification

Job description

This role is intended for Project Managers with experience delivering enterprise software or SaaS implementations.

Applicants whose project management experience is primarily in construction, manufacturing, marketing, events, healthcare operations, or other non-software industries are unlikely to be a fit.

About Nakisa

Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical operations for 1,100+ organizations in 135 countries and serves millions of users.

We are building the next wave of enterprise applications with Nakisa AI. Our products use retrieval-augmented generation (RAG) with secure API integrations to large language models. Customer data stays private and auditable, and we never use client data to train third-party models. This privacy-first design gives enterprises trustworthy AI they can run in production.

What sets us apart is a single platform that connects these functions on shared data models, a focus on high-stakes, compliance-heavy workflows, and a culture anchored in Fairness, Integrity, Service, and Humility. Recognized among Canada’s top employers, we offer hybrid work, supportive leaders, and clear growth paths. Join us to ship reliable, privacy-first AI at global scale.

About the Role

As a SaaS Implementation Project Manager, you will be responsible for management, supervision, and implementation of Nakisa SaaS solutions for our clients. Leading the project from conceptualization through implementation, you will manage and supervise project teams and internal cross-functional project teams to deliver solution offerings that meet or exceed customer expectations. The Project Manager will be responsible for ensuring that projects are delivered on time, on schedule and on budget while fostering positive project team dynamics.

What you’ll be doing

Taking full ownership of client-facing implementation projects - from the first kickoff call to final handoff - and working cross-functionally to deliver on time, on budget, and above expectations, in this role you will:

• Serve as the primary client contact during onboarding.


• Ensure smooth delivery of onboarding and migration projects per Nakisa’s methodology.


• Manage scope, schedule, risks, issues, and budgets, invoking change requests when needed.


• Oversee project activities, reporting, and invoicing.


• Lead cross-functional teams, ensuring timely, quality outcomes.


• Facilitate project transitions to support and submit weekly reports.


• Approve timesheets, respecting budget constraints.


• Contribute to improving project management processes.

What you bring

We’re looking for a seasoned PM who combines technical fluency with strong communication skills - someone equally comfortable in a client boardroom and navigating complex implementation projects.

• University degree in BA, MIS, Computer Science, or equivalent work experience.


• Minimum 3–5 years of professional Project Management experience as a Project Manager.


• Excellent communication skills in English and French, including a high degree of comfort interacting at C-Level internally and externally.


• Software industry experience, preferably in delivering SaaS Solutions.


• Understanding of accounting principles and terminology within an ERP ecosystem.


• Experience managing multiple international projects in complex environments at the same time.


• Excellent negotiating skills to be able to reach agreements where all parties are satisfied, and good relationships are maintained.


• Fluency in English is required because this role serves as the primary point of contact for Nakisa's global client base, requiring consistent written and verbal communication with enterprise clients, project stakeholders, and cross-functional teams located outside Quebec.


• Nakisa delivers SaaS solutions to 1,100+ organizations across 135 countries. Teams, customers, and partners are distributed internationally.

Nice-to-haves

• Knowledge of SAP FICO


• Knowledge of leasing and Real Estate domain


• Knowledge/Certification of AWS/Azure


• PMP Certification

What’s in it for You

For an experienced SaaS PM, Nakisa offers something most enterprise software companies can’t: the combination of meaningful product complexity, a tight-knit team, and real ownership.

• End-to-end project ownership - you won’t be managing a sub-workstream on a team of 40 PMs. You’ll own your projects from kickoff to close.


• Direct executive exposure, both internally and with enterprise clients, giving you a seat at the table where decisions get made.


• Meaningful domain complexity at the intersection of financial technology, lease accounting, and AI-powered SaaS - work with real regulatory and business weight.


• A bilingual, international environment with a genuinely collaborative culture recognized among Canada’s top employers.


• Hybrid work flexibility based out of our Montreal headquarters.


• The opportunity to grow beyond execution and become a trusted strategic advisor to the enterprise clients who rely on Nakisa’s platform.

Why Nakisa

Flexibility: Hybrid work (1–2 days in our downtown Montréal office).

Time off: Starting at 3 weeks’ vacation, a paid week off at year end, an extra paid summer day off, personal and volunteer days, and generous sick leave.

Health & wellness: Comprehensive health, dental, and life insurance including telemedicine from day one.

Financial security: RRSP matching up to 4% from day one and a home internet allowance.

Active lifestyle: Free gym access in our downtown office building and half-price Bixi membership.

Social perks: Regular events to unwind with colleagues such as game nights, summer picnic, holiday party, excursions, and more.

Career growth: Mentorship, education assistance (80% up to $1,500 per year) and reimbursement of role-relevant professional dues.

Culture: A supportive, values-driven team with leaders who care.

Location: Montréal (hybrid).

Visa or relocation: not available.

Hiring process: recruiter conversation, hiring manager interview, and a panel or skills assessment depending on the role.

AI-assisted recruitment: Nakisa uses AI-assisted tools, including BrightHire and Greenhouse, throughout our recruitment process. Our first-round interview is conducted by an AI interviewer (BrightHire), and later interviews with our team are recorded and transcribed to support accurate note-taking. AI-generated outputs, including transcripts, summaries, and structured scoring aids, support our hiring team and are reviewed by people. All hiring decisions are made by people based on job‑related criteria.

If you need an accommodation at any stage, or have questions about how your data is processed, contact [e-mail]