Rural Office Clerk - Janvier

Regional Municipality of Wood Buffalo; Janvier, Anzac, Conklin; On-site; Part time

Job summary

An established industry player is seeking a dedicated Rural Office Clerk to join their team in a vibrant community. This role involves providing essential clerical and receptionist support within rural offices, ensuring exceptional customer service while managing various municipal tasks. The successful candidate will thrive in a dynamic environment, interacting with diverse individuals and contributing to the community's well-being. If you are passionate about serving the public and have the skills to handle office responsibilities with care and professionalism, this is an exciting opportunity to make a difference in your community.

Qualifications

• High School Diploma or equivalent and two years of office experience required.
• Must provide exceptional customer service and maintain confidentiality.

Responsibilities

• Provide clerical support and receptionist duties in rural community offices.
• Respond courteously to inquiries and process payments for municipal services.

Skills

Customer Service

Confidentiality

Microsoft Office

Data Entry

Office Equipment Operation

Education

High School Diploma or GED

Two years of office experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

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Requisition ID: 3133
Affiliation: CUPE Municipal
Position Type: Casual
Number of Openings: 1
Bi-weekly Working Hours: As Required
Division/Branch: Community Services, Rural Relations
Job Location: Janvier (Rural)

Pay Level: PL5
Rate: $41.06
COLA*: Bi-Weekly - $480

Reposted (dd/mm/yyyy): 26/11/2024 (Original CUPE closing date: November 17, 2024)
Closing Date (dd/mm/yyyy): Open Until Filled
Posting Type: Internal and External

*COLA (Cost of Living Allowance) amount listed is based on full-time hours; COLA for casual positions will be prorated based on hours worked.

GENERAL DESCRIPTION:

Under close supervision and ongoing support, the Rural Office Clerk provides clerical and receptionist duties within the Regional Municipality of Wood Buffalo’s rural community offices. This position is based in Janvier which is 120 kilometers southeast of Fort McMurray. The successful candidate could be assigned to work at other rural locations such as Anzac (45 kilometers southeast of Fort McMurray) and Conklin (155 kilometers southeast of Fort McMurray).

RESPONSIBILITIES:

• Provide clerical support and receptionist duties in the absence of a Coordinator.
• Promptly, accurately, and courteously respond to internal and external enquiries, record, and deliver messages.
• Receive and process payment for a variety of municipal services.
• Maintain a basic knowledge of municipal services and department functions.
• Provide phone, fax, and photocopying services relating to municipal matters.
• Perform general janitorial duties within the municipal office and common areas as required.
• Adhere to municipal confidentiality policies and cash handling procedures.
• Perform other related duties as required.

QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES:

• Positive attitude and desire to provide exceptional customer service.
• Ability to deal courteously, tactfully, and effectively with a diverse range of people, sometimes in conflict situations.
• Must exercise confidentiality and discretion with client information.
• Proficient in Microsoft Office applications (Outlook, Word, Excel).
• Ability to enter and maintain data accurately.
• Knowledge in the operation of basic office equipment (computer, printer, calculator, cash register, electronic payment system, etc).

EDUCATION AND EXPERIENCE:

• High School Diploma, GED equivalent, or completion of Grade 10 is required.
• Two (2) years’ experience in an office environment is required.
• Experience is to include providing customer service to external customers.
• Ability to speak Cree or Dene, and Indigenous culture training are considered assets.
• Due to the work location, preference will be given to local rural candidates.

OTHER REQUIREMENTS:

• Submission of a Criminal Record Check.
• A valid Class Five (5) Operator’s License is an asset.
• This is a front counter customer service position that often works alone within the assigned rural community.
• The position is primarily located in Janvier, but may cover any of the rural offices in Anzac or Conklin when needed (mileage covered).

SAFETY:

As an employee of the Regional Municipality of Wood Buffalo, the incumbent is responsible for understanding and actively participating in the RMWB’s health and safety management system, including all policies, practices, procedures, as well as properly utilizing all control measures including the required use of personal protective equipment. All employees must take reasonable care to protect the health and safety of themselves and others, as well as immediately report any concerns, near misses, incidents, and hazardous conditions to their supervisor.

To apply: Please visit our website at jobs.rmwb.ca. Current employees must apply through the internal careers site. We appreciate the interest of all applicants; however, only those individuals selected for interviews will be contacted. Late applications will not be accepted.