RQ11618 – UX Designer – Junior

S M Software Solutions Inc; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

The Ministry of Public and Business Service Delivery and Procurement in Toronto is seeking a Junior UX Designer to craft intuitive web and mobile interfaces, conduct user research, and lead UX workshops.

You will collaborate with stakeholders, developers, and QA to translate user needs into design solutions, ensuring alignment with the Ontario Design System and accessibility standards.

Qualifications

• GUI design experience based on user interaction and performance.
• Experience as a UX Designer or similar role designing web and mobile applications.
• Ability to lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
• End-to-end user research from recruitment through synthesis.
• Proficiency with design and prototyping tools such as Figma and Canvas.
• Experience with the Ontario Design System.
• Knowledge of the Digital Service Standard.

Responsibilities

• Create effective, user-friendly interfaces.
• Design the overall functionality of products to ensure a great user experience and iterate on designs from user testing results.
• Design user interfaces for various projects, such as digital displays and publications.
• Take a user-centred design approach and rapidly test and iterate on designs.
• Conduct user research, interviews, and surveys, translating findings into sitemaps, user flows, and prototypes.

Skills

User research

Interaction design

Wireframing

Prototyping

Usability testing

Stakeholder collaboration

Communication skills

Team player

Tools

Figma

Canvas

Prototyping tools

Job description

Client: Ministry of Public and Business Service Delivery and Procurement – RQ11618

We are seeking a Junior UX Designer with experience designing intuitive, user-friendly, and visually appealing digital experiences for web and mobile applications. The ideal candidate will have expertise in user research, interaction design, wireframing, prototyping, usability testing, and design tools such as Figma, Canvas, and similar platforms. The successful candidate will collaborate with stakeholders, business users, developers, and QA specialists to translate user needs into effective design solutions, facilitate UX workshops, and ensure alignment with the Ontario Design System, digital service standards, and accessibility requirements.

Role Snapshot

• Job Title: RQ11618 – UX Designer – Junior
• Client: Ministry of Public and Business Service Delivery and Procurement
• Work Location: Toronto, Ontario, Canada
• Work Arrangement: Onsite – 5 Days per Week
• Estimated Start Date: October 27, 2026
• Estimated End Date: May 6, 2027
• Business Days: 135.00
• Extension: Probable after the initial mandate
• Hours: 7.25 hours per day
• Security Level: No Clearance Required

Must Have

• Relevant experience creating graphical user interface (GUI) designs based on user interaction and performance.
• Experience as a UX Designer, Interactive Designer, UI Designer, or in a similar role designing web and mobile applications.
• Ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
• Experience managing end-to-end user research, from participant recruitment through synthesis.
• Proficiency with design and prototyping tools.
• Experience with Figma, Canvas, and similar tools.
• Ability to work with the Ontario Design System.
• Knowledge of the Digital Service Standard.

Nice to Have

• Ontario Public Service (OPS) or public sector experience.

Description

Responsibilities

• Create effective, user-friendly, and visually appealing interfaces.
• Design the overall functionality of products to ensure a great user experience and iterate on designs in accordance with user-testing results.
• Design user interfaces for various projects, such as digital displays, publications, media, and other creative materials as required.
• Take a user-centred design approach and rapidly test and iterate on designs.
• Conceive and conduct user research, interviews, and surveys, translating findings into sitemaps, user flows, customer journey maps, wireframes, mock-ups, and prototypes.

General Skills

• Relevant experience creating graphical user interface (GUI) designs based on user interaction and performance.
• Experience as a UX Designer, Interactive Designer, UI Designer, or in a similar role designing web and mobile applications.
• Proficiency with design and prototyping tools.
• Thorough understanding of the limitations and appropriate use of web development technologies.
• Experience designing online programs with an emphasis on the emotional aspects of human experience.
• Experience conceiving and conducting user research, interviews, and surveys, and translating findings into sitemaps, user flows, user journey maps, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
• Experience designing the overall functionality of products to ensure a great user experience and iterating on designs in accordance with user-testing results.
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mock-ups, and prototypes optimized for a wide range of devices and interfaces.
• Experience facilitating the client's product vision through research, conceptualization, sketching, prototyping, and user-testing of digital product experiences optimized for a wide range of devices and interfaces.
• Experience identifying design problems and devising elegant solutions.
• Experience making strategic design and user-experience decisions related to core and new functions and features.
• Experience gathering user feedback to configure existing interfaces.
• A team player with a track record of meeting deadlines, managing competing priorities, and managing client relationships.

Experience And Skill Set Requirements

• General Skills — 55%
• Thorough understanding of the limitations and appropriate use of web development technologies.
• Experience designing online programs with an emphasis on the emotional aspects of human experience.
• Experience conceiving and conducting user research, interviews, and surveys, translating findings into sitemaps, user flows, user journey maps, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
• Experience designing the overall functionality of products to ensure a great user experience and iterating on designs in accordance with user-testing results.
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mock-ups, and prototypes optimized for a wide range of devices and interfaces.
• Experience facilitating the client's product vision through research, conceptualization, sketching, prototyping, and user-testing of digital product experiences optimized for a wide range of devices and interfaces.
• Experience identifying design problems and devising elegant solutions.
• Experience making strategic design and user-experience decisions related to core and new functions and features.
• Experience gathering user feedback to configure existing interfaces.
• A team player with a track record of meeting deadlines, managing competing priorities, and managing client relationships.
• Experience with Figma, Canvas, and similar tools.
• Communications Skills — 30%
• Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
• Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
• Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
• Demonstrated experience working collaboratively within a team and engaging with individuals at different levels.
• Desirable Skills — 10%
• Knowledge of accessibility testing.
• Ability to work with the Ontario Design System.
• Knowledge of the Digital Service Standard.
• Experience with complex design challenges, especially when dealing with legacy systems and nuanced stakeholder and approval relationships.
• Proficiency in designing with accessibility in mind and meeting WCAG 2.1 AA requirements.
• Prior Public Service/OPS Experience — 5%
• Prior public service or Ontario Public Service (OPS) experience.