RQ09462 - Jr. Solution Architect - CRM

Source Code; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading technology firm in Toronto is looking for a Jr. Solution Architect - CRM to provide technical leadership in data migration to Dynamics 365. You will lead the implementation and management of D365 CE and F&O, ensuring quality and performance optimization. Ideal candidates will have over a year of experience in Microsoft Dynamics implementations, including data migration and systems integration. This role offers an engaging opportunity to enhance CRM solutions within an important public sector environment.

Qualifications

• At least 1 year of recent experience as a CRM architect in Microsoft Dynamics 365 CE and F&O implementation.
• Experience with CRM applications, database technologies, and communication protocols.

Responsibilities

• Provide technical leadership for data migration into Dynamics 365 CE and F&O.
• Lead the development and management of D365 CE and F&O.
• Optimize the performance of the Dynamics CRM system.

Skills

Microsoft Dynamics 365 CE expertise

Data migration experience

Solution integration skills

Tools

Dynamics 365

Job description

About the job RQ09462 - Jr. Solution Architect - CRM

RQ09462 - Int. Solution Architect - CRM

Contract 7+ months

Security Level: CRJMC + Credit Check

Scope:

• The Office of the Public Guardian and Trustee (OPGT) requires a solution architect - CRM to provide technical leadership for the data migration into Dynamics 365 Customer Engagement (CE) and Finance and Operations (F&O).

As a technical leader in the data migration and reporting team, you will provide expert guidance into all aspects of the data migration from legacy solutions into Dynamics 365 CE and F&O, full and delta load design and implementation and ensure a quality data migration.

Other responsibilities include:

• Lead the development, implementation and management of D365 CE and F&O, monitoring of the whole system.
• Define the interactions between application packages, databases and middleware systems.
• Deliver customizations by defining and implementing entities, fields, workflows, business rules, forms, and views, ensuring they align with the business processes.
• Determine how the Dynamics CRM system will integrate with other systems and applications within the organization's technology landscape.
• Establish security measures to protect sensitive data and ensure proper access control within the CRM system.
• Optimize the performance of the Dynamics CRM system to ensure smooth operation and responsiveness.
• Ongoing Support: lead post-migration support, analysis and resolution of data-related issues or questions; help with optimizing data management processes in the new environment.
• Other duties as assigned.

Must-haves

• At least1 year of recent experience as a CRM architect in Microsoft Dynamics 365 CE and F&O implementation, data migration, and solution integration

Nice-to-have

• Extensive experience with CRM applications, operating systems, environments, database technologies, programming languages, and communication protocols