RQ00757 - Specialized IT Consultant - Intermediate

Source Code; Toronto; Hybrid; CAD 112,000 - 134,000; Full time

Job summary

Source Code is seeking an Intermediate IT Consultant to support ServiceNow SPM in a hybrid role in Toronto. The candidate will design and develop workflows and forms, build dashboards, and integrate with PM lifecycle and SPM modules.

Strong JavaScript skills and Flow Designer experience are essential, along with experience creating dashboards and reports for strategic decisions. The role requires CSA and CAD with verification email, 5+ years of SPM work, and the ability to work with

Qualifications

• Must have both ServiceNow CSA and CAD with verification email.
• Bachelor's degree in CS/IT/Data Science or related field.
• Preferred certification: ServiceNow Implementation Specialist – SPM.
• Strong understanding of Project Management lifecycle and SPM integration.
• 5+ years of ServiceNow SPM experience.
• Proficient in JavaScript, Business Rules, Client Scripts, GlideRecord, and Script Includes.
• Experience with Flow Designer, Scheduled Jobs, and Notifications for automation and integration.
• Proficient in creating dashboards and reports for decision-making.
• Adherence to ServiceNow development best practices for scalable solutions.
• Excellent communication and cross-functional collaboration skills.
• Analytical and detail-oriented with ability to manage multiple priorities.

Responsibilities

• Analyze business case intake and gating governance to improve processes.
• Create dashboards and reports to improve visibility for data-driven decisions.
• Collaborate with stakeholders to align requirements with governance policies.
• Plan and estimate activities for testing new solutions and migrations.
• Configure and develop POC for SPM modules like Collaborative Work Management, Cost, Test, and Strategic Planning.
• Develop project finance, resource, and procurement management capabilities.
• Produce developer-level documentation and user guides for procurement teams.

Skills

ServiceNow

JavaScript

Flow Designer

Dashboards/Reports

PM Lifecycle

Automation

Education

Bachelor's degree in CS/IT/Data Science

ServiceNow CSA

ServiceNow CAD

Tools

ServiceNow Platform

GlideRecord

Script Includes

Business Rules

Client Scripts

Job description

RQ00757 - Specialized IT Consultant - Intermediate

Location: Hybrid (3 Days ONSITE) at55 John St, 15th Floor (Metro Hall).

Duration:1 Year (260 Business Days)

Must Haves:

• Mandatory Certifications(both):
• a) ServiceNow Certified System Administrator (CSA)
• b) ServiceNow Certified Application Developer (CAD)
• Candidates must provide the email address associated with the certification for verification.
• Skilled in designing and developing ServiceNow workflows and forms of varying complexity to support project management.
• Experience with ServiceNow Flow Designer, Scheduled Jobs, and Notifications for automation and integration.
• Ability to manage certificate inventory, and related ServiceNow flows
• Strong understanding of Project Management lifecycle and integration with SPM modules.

Public Sector Experience:

Preferred

Qualifications

• Mandatory Certifications(both):
• a) ServiceNow Certified System Administrator (CSA)
• b) ServiceNow Certified Application Developer (CAD)
• Candidates must provide the email address associated with the certification for verification.
• Bachelor's degree in computer science, IT, Data Science, or related field
• Preferred optional Certification: ServiceNow Certified Implementation Specialist – Strategic Portfolio Management.
• Strong understanding of Project Management lifecycle and integration with SPM modules.
• 5+ years experience with ServiceNow SPM management.
• Skilled in designing and developing ServiceNow workflows and forms of varying complexity to support project management.
• Proficient in JavaScript, Business Rules, Client Scripts, Glide Record, and Script Includes.
• Experience with ServiceNow Flow Designer, Scheduled Jobs, and Notifications for automation and integration. Ability to manage certificate inventory, and related ServiceNow flows
• Proficient in creating dashboards, reports to support operational and strategic decision-making.
• Adherence to ServiceNow development best practices for scalable and maintainable solutions. Strong in ServiceNow workflows, reporting, dashboards, analytics
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams and stakeholders.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Capable of working independently and managing multiple priorities in a fast-paced environment.

Assignment of Duties

As ServiceNow SPM developer, you will be part of a Portfolio Governance & Analytics team providing both oversight, as well as leading implementation of multiple strategic initiatives. Although the area of immediate focus will be perform ServiceNow SPM project management enhance according to our new Gating, Governance etc., this may grow to other SPM related components, as well as other new features as required:

• Work with the PGA team to analyze existing business case intake and project gating governance process to improve and optimize current process.
• Create dashboards and reports to improve visibility and support data-driven decisions.
• Collaborate with stakeholders to ensure alignment with business requirements and governance policies. Participating in planning and estimating the activities required to test the new solutions, enhanced applications and migrated tools.

Configure and develop POC to utilize SPM related modules, includes but not limited to:

• o Collaborative Work Management
• o Cost Management
• o Test Management
• o Strategic Planning
• o Investment Funding
• o Predictive Intelligence
• o Innovation Management
• o Resource Management
• o Digital Portfolio Management
• o Portfolio Planning
• o Financial Planning
• o Performance Analytics Advanced

In particular, configure and develop project finance management, resource management, and procurement management, benefit realization tracking.

Optimized project management

• New Gating governance, auto status signaling, financial management, resource management, procurement and benefit realization, etc.
• Project compliance checks.
• Current process review and gap analysis
• Review current implementation and conduct gap analysis.
• Suggest opportunity to improve or enhance SPM.
• Compliance & Audit Trail Implementation
• Embedded compliance controls within workflows.
• Automated logging and tracking for audit readiness.
• Dashboards & Reporting Suite
• Create project dataset for Dashboard & reporting.
• Technical Documentation
• Developer-level documentation of configurations, scripts, and workflows.
• User guides for procurement team and requesters.
• Code Artifacts
• JavaScript scripts, Business Rules, Client Scripts, GlideRecord queries, and Script Includes used in the solution.
• Flow Designer configurations and Scheduled Jobs
• Testing & Validation Logs
• Unit and integration test results.
• UAT feedback and resolution tracking.
• Deployment Plan
• Step-by-step deployment checklist.
• Rollback strategy and post-deployment support plan

AI Disclaimer

Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.

Note

The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.

INCORPORATED RATE RANGE (7 billable hours per day)

• $81.20/hr - $97.44/hr Inc.

T4 RATE RANGE (7 billable hours per day)

• $64.96/hr - $77.95/hr T4