RQ00227 - Project Manager/Leader - Senior

Source Code; Toronto; Hybrid; CAD 90,000 - 140,000; Full time

Job summary

Source Code in Toronto is seeking a Senior Project Manager with a strong ServiceNow background to lead IT projects for public sector clients in Ontario. The role involves managing offshore teams and ensuring alignment with government standards.

The contract is 6 months hybrid, with onsite presence up to three days per week at the Toronto office.

Qualifications

• 5+ years of project management experience in IT, preferably in the public sector.
• Experience with ServiceNow implementations or enhancements.
• Knowledge of Ontario/Canadian public sector budgeting and reporting processes.

Responsibilities

• Lead end-to-end IT projects involving ServiceNow implementations and integrations.
• Oversee financial systems projects aligned with Ontario public sector policies.
• Develop and maintain project plans, timelines, budgets, and resources.

Skills

ServiceNow

Public sector experience

Offshore delivery management

Project management

Hybrid/Agile/Waterfall

Tools

ServiceNow Platform

Job description

RQ00227 - Project Manager/Leader - Senior

Contract: 6 months (130 business days), Hybrid (up to 3 days a week onsite)

Location: 277 Front St W, Toronto, ON M5V 2X4

Description

Job Summary:

We are seeking a skilled Project Manager with a strong technical background in ServiceNow, a solid understanding of financial systems within the public sector, and experience managing offshore project teams. This role will focus on delivering complex IT projects that enhance service delivery and financial operations for public sector clients in Ontario.

Key Responsibilities:

• Lead end-to-end project management for IT initiatives involving ServiceNow implementations, integrations, and enhancements.
• Manage financial systems projects aligned with Ontario public sector policies and regulatory requirements.
• Develop and maintain comprehensive project plans, timelines, budgets, and resource allocations.
• Serve as the liaison between business stakeholders, technical teams, and offshore delivery centers.
• Oversee and coordinate the work of offshore development and support teams to ensure alignment with project goals and timelines.
• Monitor project risks and issues; implement mitigation strategies to ensure successful delivery.
• Provide regular updates to senior leadership and public sector clients through status reports, dashboards, and executive briefings.
• Ensure all deliverables comply with Ontario government standards, procurement rules, and data privacy regulations.

Required Qualifications:

• 5+ years of project management experience in IT, preferably in the public sector.
• Proven experience with ServiceNow implementation or enhancement projects.
• Knowledge of public sector financial systems, budgeting, and reporting processes in Ontario or other Canadian jurisdictions.
• Strong track record of successfully managing offshore development teams.
• Familiarity with project management methodologies (Agile, Waterfall, or Hybrid).
• Excellent communication, stakeholder engagement, and conflict resolution skills.

Preferred Qualifications:

• PMP or PRINCE2 Certification.
• ITIL certification, particularly with focus on ServiceNow modules (e.g., ITSM, ITOM, CSM).
• Experience working with Ontario government ministries, agencies, or Crown corporations.
• Knowledge of public procurement processes and vendor management.