Room Attendant | TownePlace Suites-Mississauga-Airport Corporate Centre

Silver Hotel Group; Mississauga; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a vibrant and fun team at a family-owned hotel group, where your role as a Housekeeping Room Attendant will ensure guests enjoy a clean and welcoming environment. You'll be responsible for maintaining guest rooms and bathrooms, promoting a positive image of the hotel, and supporting a culture of respect and appreciation. This position offers an exciting opportunity to work in a fast-paced environment, meet diverse guests, and contribute to a team that values creativity and fun. If you are passionate about hospitality and enjoy making a difference, this role is perfect for you.

Benefits

Education Reimbursement

Annual Wellness Credit

Team Member Referral Program

Leadership Development

Team Building Events

Culture of Recognition Program

Hotel Stay Discounts

Qualifications

• Must be able to lift and carry objects up to 25 pounds.
• Ability to push and pull housekeeping carts over uneven surfaces.

Responsibilities

• Clean and service guest rooms and bathrooms to hotel standards.
• Attend to guest requests and maintain a positive image of the property.

Skills

Guest Service Skills

Attention to Detail

Physical Stamina

Teamwork

Education

High School Diploma

Job description

Housekeeping Room Attendant

We are currently looking for a Housekeeping Room Attendant. The Room Attendant performs routine duties in the cleaning and servicing of guest rooms and bathrooms under the supervision of the Housekeeping Supervisor and/or the Executive Housekeeper. The Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world.
• Education Reimbursement for you (and your children!)
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program
• Hotel Stay Discounts

Key Responsibilities

Reporting to the Executive Housekeeper and/or designate, the Room Attendant is responsible for:

• Enters and prepares the room for cleaning;
• Makes the bed(s) according to hotel standards;
• Replenishes guestroom and bath supplies;
• Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
• Performs rotation cleaning duties as required;
• Maintains work area and equipment according to hotel standards;
• Attends to guest calls, guest requests /guest complaints in the area assigned;
• Responsible for achieving and exceeding guest satisfaction;
• Other duties as assigned.

What We Are Looking For...

• Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
• Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
• Stand, sit, kneel, or walk for an extended period across an entire work shift;
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
• Must be available to work weekdays, weekends, and holidays as required.

TownePlace Suites Mississauga-Airport Corporate Centre

TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario.

About Us

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.