Room Attendant (Part Time) | Valhalla Hotel & Conference Centre

Earn Aeroplan; Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hotel management company is seeking a Housekeeping Room Attendant to maintain guest rooms and common areas. The ideal candidate will be responsible for cleaning, replenishing supplies, and ensuring guest satisfaction. We offer team support, development opportunities, and a lively work culture.

Benefits

Education Reimbursement

Wellness Credit

Team Building Events

Leadership Development

Culture of Recognition Program

Qualifications

• Ability to perform physical duties, including moving, lifting, and reaching.
• Experience in a similar role is considered an advantage.
• Must be able to work flexible hours, including weekends and holidays.

Responsibilities

• Cleaning and servicing guest rooms and bathrooms.
• Maintaining cleanliness and organization in assigned areas.
• Responding to guest requests and complaints.

Skills

Teamwork

Attention to Detail

Customer Service

Job description

We are currently looking for a Housekeeping Room Attendant. The Room Attendant performs routine duties in the cleaning and servicing of guest rooms and bathrooms under the supervision of the Housekeeping Supervisor and / or the Executive Housekeeper. The Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world.
• Education Reimbursement for you (and your children!)
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program

Key Responsibilities

Reporting to the Executive Housekeeper and / or designate, the Room Attendant is responsible for :

• Enters and prepares the room for cleaning;
• Makes the bed(s) according to hotel standards;
• Replenishes guestroom and bath supplies;
• Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
• Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
• Maintains work area and equipment according to hotel standards;
• Attends to guest calls, guest requests / guest complaints in the area assigned to him;
• Responsible for achieving and exceeding guest satisfaction;
• Other duties as assigned.

What we are looking for...

• Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
• Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
• Stand, sit, kneel, or walk for an extended period across an entire work shift;
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
• Must be available to work weekdays, weekends, and holidays as required.

About Valhalla Hotel & Conference Centre

The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs.

About Us

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map : Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480 . The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

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