Room Attendant (Part Time) | Valhalla Hotel & Conference Centre

Silver Hotel Group; Northwestern Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a vibrant and fun team as a Housekeeping Room Attendant at an esteemed hotel group. In this role, you'll be responsible for maintaining the cleanliness and presentation of guest rooms, ensuring a welcoming environment for visitors from around the world. You'll have the opportunity to work in a fast-paced setting, where your contributions are valued and recognized. With a culture that promotes respect and appreciation, this position offers a supportive atmosphere along with various perks, including education reimbursement and hotel stay discounts. If you are passionate about hospitality and enjoy making guests feel at home, this is the perfect opportunity for you.

Benefits

Education Reimbursement

Annual Wellness Credit

Team Member Referral Program

Leadership Development

Team Building Events

Culture of Recognition Program

Hotel Stay Discounts

Qualifications

• Ability to lift and carry objects up to 25 pounds.
• Must have strong attention to detail and customer service skills.

Responsibilities

• Cleaning and servicing guest rooms and bathrooms.
• Maintaining work area and equipment according to hotel standards.
• Addressing guest requests and complaints effectively.

Skills

Attention to Detail

Time Management

Customer Service

Physical Stamina

Education

High School Diploma

Tools

Housekeeping Cart

Cleaning Supplies

Job description

Housekeeping Room Attendant

We are currently looking for a Housekeeping Room Attendant. The Room Attendant performs routine duties in the cleaning and servicing of guest rooms and bathrooms under the supervision of the Housekeeping Supervisor and/or the Executive Housekeeper. The Room Attendant is expected to promote a positive image of the property to guests and must be pleasant, honest, friendly, and able to address guest requests and problems.

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world.
• Education Reimbursement for you (and your children!)
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program
• Hotel Stay Discounts

Key Responsibilities

Reporting to the Executive Housekeeper and/or designate, the Room Attendant is responsible for:

• Enters and prepares the room for cleaning;
• Makes the bed(s) according to hotel standards;
• Replenishes guestroom and bath supplies;
• Delivers and retrieves items on loan to guests e.g. iron and ironing boards;
• Performs rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
• Maintains work area and equipment according to hotel standards;
• Attends to guest calls, guest requests/guest complaints in the area assigned;
• Responsible for achieving and exceeding guest satisfaction;
• Other duties as assigned.

What we are looking for...

• Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance;
• Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces;
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping;
• Stand, sit, kneel, or walk for an extended period across an entire work shift;
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination;
• Must be available to work weekdays, weekends, and holidays as required.